Mastering Operational Risk

Tony Blunden is an Executive Director of Chase Cooper, a risk management solutions company. He has written numerous articles on operational risk issues for Operational Risk and Compliance and New Banking Frontiers, he is the co-author of Risk-Based Compliance (2001) (Butterworths) and has contributed to over 4 other books on this subject area. John Thirlwell has worked in financial services for over 30 years and for the last 15 years has been on the boards of a number of banks and insurance companies as both an executive and non-executive director.  He was a Director of the British Bankers’ Association and is a Fellow of the Institute of Operational Risk. He has written regular columns on risk management and contributed to several books

• Part 1: Setting the scene1. What is operational risk?2. The business case for operational risk management  Part 2: The framework3. Governance4. Operational risk appetite5. Risk and control assessment ?6. Events and losses7. Indicators  Part 3: Advancing the framework8. Reporting9. Modelling10. Stress tests and scenarios11. Operational risk management and Six sigma  Part 4: Mitigation and assurance12. Business continuity13. Insurance14. Internal audit – the third line of defence  Part 5: Practical operational risk management15. Outsourcing risk16. People risk17. Reputation risk