ARNOLD BIRENBAUM, a health-care policy analyst, medical sociologist, and health services researcher, is Professor of Pediatrics at Albert Einstein College of Medicine and Associate Director of the University Affiliated Program for People with Developmental Disabilities, Rose F. Kennedy Center./e He has authored or edited 11 earlier books and monographs, including Putting Health Care on the National Agenda (Praeger, 1995), recipient of the American Medical Writers Association First Place Award-Allied Health Category.

• Preface Introduction: Retrenchment and the Remaking of the Health-Care System What Is Managed Care? American Business Falls in Love with Managed Care Medicaid Managed Care Healthy and Unhealthy People at the HMO How HMOs Assure Quality Consumer Satisfaction Professional Autonomy and Managed Care Protecting Consumers and Providers through Legislation The Growing Business of HMOs Unresolved Issues Regarding Managed Care Bibliographical Essay Index

ARNOLD BIRENBAUM, a health-care policy analyst, medical sociologist, and health services researcher, is Professor of Pediatrics at Albert Einstein College of Medicine and Associate Director of the University Affiliated Program for People with Developmental Disabilities, Rose F. Kennedy Center./e He has authored or edited 11 earlier books and monographs, including Putting Health Care on the National Agenda (Praeger, 1995), recipient of the American Medical Writers Association First Place Award-Allied Health Category.

• Preface Introduction: Retrenchment and the Remaking of the Health-Care System What Is Managed Care? American Business Falls in Love with Managed Care Medicaid Managed Care Healthy and Unhealthy People at the HMO How HMOs Assure Quality Consumer Satisfaction Professional Autonomy and Managed Care Protecting Consumers and Providers through Legislation The Growing Business of HMOs Unresolved Issues Regarding Managed Care Bibliographical Essay Index

ARNOLD BIRENBAUM, a health-care policy analyst, medical sociologist, and health services researcher, is Professor of Pediatrics at Albert Einstein College of Medicine and Associate Director of the University Affiliated Program for People with Developmental Disabilities, Rose F. Kennedy Center./e He has authored or edited 11 earlier books and monographs, including Putting Health Care on the National Agenda (Praeger, 1995), recipient of the American Medical Writers Association First Place Award-Allied Health Category.

• Preface Introduction: Retrenchment and the Remaking of the Health-Care System What Is Managed Care? American Business Falls in Love with Managed Care Medicaid Managed Care Healthy and Unhealthy People at the HMO How HMOs Assure Quality Consumer Satisfaction Professional Autonomy and Managed Care Protecting Consumers and Providers through Legislation The Growing Business of HMOs Unresolved Issues Regarding Managed Care Bibliographical Essay Index