ZAG

Marty Neumeier's professional mission is to "incite business revolution by unleashing the power of design thinking." He does this by writing books, conducting workshops, and speaking internationally about the power of brand, innovation, and design. Marty serves as Director of Transformation at Liquid Agency, and divides his writing time between California and southwest France.

“Each of [Neumeier’s] books is excellent, but ZAG is revolutionary.” — JACK COVERT AND TODD SATTERSTEN, FROM THE 100 BEST BUSINESS BOOKS OF ALL TIME “You already know that this book has the best title of any marketing book in a generation. What you don’t know is the details of the Intrusiveness Death Spiral and what to do about it. This little book ought to help. A lot.” — SETH GODIN, AUTHOR OF SMALL IS THE NEW BIG “Here’s a practical field guide on how to create and grow a world-class brand, so no more excuses—read it now and start zagging.” — KIP KNIGHT, MARKETING VICE PRESIDENT, EBAY “The revolution needs passion, imagination, and a dangerous handbook. Here it is, born in the trenches yet written with enough verve and imagination to get you out of them—fast.” — BRIAN COLLINS, EXECUTIVE CREATIVE DIRECTOR, OGILVY “A big idea surrounded by 17 practical steps and presented in a delightful style.  The presentation alone is worth the price of the book.” — DAVID A. AAKER, VICE CHAIRMAN, PROPHET, AUTHOR OF BRAND PORTFOLIO STRATEGY “Awesome book—even better than THE BRAND GAP. It arrived at my desk like a familiar but new friend.” — ROD SWANSON, DIRECTOR OF BRAND INTEGRATION, ELECTRONIC ARTS “There are two strategy choices: Do what everyone else is doing, only better, cheaper, or faster. Or do something different and truly distinctive. Marty Neumeier offers essential insights into how to do the latter.” — PROF. RON SANCHEZ, COPENHAGEN BUSINESS SCHOOL, CO-AUTHOR OF THE NEW STRATEGIC MANAGEMENT "ZAG is the new GPS for marketers. Clear, crisp directions for building strong brands and keeping them fresh and relevant. Read it before your competition does and stay one zag ahead.” — GARY ELLIOTT, VP BRAND MARKETING, HEWLETT-PACKARD “Never has one author jammed so many good ideas into so few pages as Marty Neumeier has.” — AL RIES, AUTHOR OF THE ORIGIN OF BRANDS "It is part manifesto, part practical handbook, and you can read it between LaGuardia and Logan.” — BUSINESSWEEK

• Part 1. Finding Your Zag Hit ’Em Where They Ain’t The Dynamics of Different and Good Look for the White Space Uncover a Need State Find a Parade Part 2. Designing Your Zag Brand As a System Checkpoint 1: Who Are You? Checkpoint 2: What Do You Do? Checkpoint 3: What’s Your Vision? Checkpoint 4: What Wave Are You Riding? Checkpoint 5: Who Shares the Brandscape? Checkpoint 6: What Makes You the “Only”? Checkpoint 7: What Should You Add or Subtract? Checkpoint 8: Who Loves You? Checkpoint 9: Who’s the Enemy? Checkpoint 10: What Do They Call You? Checkpoint 11: How Do You Explain Yourself? Checkpoint 12: How Do You Spread the Word? Checkpoint 13: How Do People Engage With You? Checkpoint 14: What Do They Experience? Checkpoint 15: How Do You Earn Their Loyalty? Checkpoint 16: How Do You Extend Your Success? Checkpoint 17: How Do You Protect Your Portfolio? Part 3. Renewing Your Zag Scissors, Paper, Rock The Focus of Scissors The Momentum of Rock The Size of Paper How Structure Becomes Stricture Unlocking Your Zag When Good Shareholders Go Bad The New Prime Directive A Two-Stage Rocket Zagging At the Speed of Change The 17-Step Process Take-Home Lessons Recommended Reading About Neutron Acknowledgments About The Author Index