Director, Institute for Matching Person and Technology, University of Rochester Medical Center; Adjunct Associate Professor of Physical Medicine and Rehabilitation and Senior Research Associate, International Center for Hearing and Speech Research, Webster, NY, USA

• 1.Technology at Work2.Review of the Development of Assistive Technology Models3.Consumer-Centered Process for Technology Acquisition and Use4.Identifying the Right Technology5.Acquiring Technology for Work6.Introducing Assistive Technology into the Workplace7.Optimizing the Use of Technology in the Workplace8.Issues for the Assistive Technology User in the Workplace9.Evaluating the Effectiveness of Technology in the WorkplaceAppendix A. Questions to Guide Identifying Potential TechnologiesAppendix B. Questions to Guide Choosing a SupplierAppendix C. Questions to Guide Trialing DevicesAppendix D. Questions to Guide Choosing the Best TechnologyAppendix E. Questions to Guide the Acquisition of TechnologyAppendix F. Questions to Guide Working with a SupplierAppendix G. Questions to Guide CustomizationAppendix H. Questions to Guide Learning to Use Your TechnologyAppendix I. Questions to Guide the Long-Term Use of Assistive Technology in the WorkplaceAppendix J. Resources and Weblinks