CHRISANTHI AVGEROU is Lecturer in Information Systems at the London School of Economics. Before embarking on an academic career she worked as a programmer and systems analyst developing banking systems. Her research interests include the relationship of information technology to institutional reform and organizational change, and the role of IT in socio-economic development.TONY CORNFORD is Senior Lecturer in Information Systems at the London School of Economics. His research interests have developed around the adoption of innovative information technologies in organizations and the uses made of them, and include studies of EDI, groupware and interorganizational systems.

• PrefaceIntroductionPART I: THE TASKS OF INFORMATION SYSTEMS DEVELOPMENTThe Conception of an Information Systems ProjectLaunching an Information System Development ProjectConstruction of an Information SystemInformation System Delivery and OperationPART II: CONCEPTS, MODELS, APPROACHES AND METHODOLOGIESConcepts and TheoriesThe Life Cycle Model and PrototypingApproaches to Information Systems DevelopmentMethodologies for Information Systems DevelopmentPART III: THE ORGANIZATIONAL AND MANAGEMENT CONTEXTInformation Systems ManagementInformation Systems and Organizational ChangeConclusionsIndex.

CHRISANTHI AVGEROU is Lecturer in Information Systems at the London School of Economics. Before embarking on an academic career she worked as a programmer and systems analyst developing banking systems. Her research interests include the relationship of information technology to institutional reform and organizational change, and the role of IT in socio-economic development.TONY CORNFORD is Senior Lecturer in Information Systems at the London School of Economics. His research interests have developed around the adoption of innovative information technologies in organizations and the uses made of them, and include studies of EDI, groupware and interorganizational systems.

• PrefaceIntroductionPART I: THE TASKS OF INFORMATION SYSTEMS DEVELOPMENTThe Conception of an Information Systems ProjectLaunching an Information System Development ProjectConstruction of an Information SystemInformation System Delivery and OperationPART II: CONCEPTS, MODELS, APPROACHES AND METHODOLOGIESConcepts and TheoriesThe Life Cycle Model and PrototypingApproaches to Information Systems DevelopmentMethodologies for Information Systems DevelopmentPART III: THE ORGANIZATIONAL AND MANAGEMENT CONTEXTInformation Systems ManagementInformation Systems and Organizational ChangeConclusionsIndex.