Thierry J. Noyelle is senior research scholar, Conservation of Human Resources, Columbia University. He is the author of Business Services in World Markets (1987) and coauthor of several books, including Services/ The New Economy (1981), The Economic Transformation of American Cities (1984), and Technology and Employment (1986).

• Foreword -- Introduction -- The Rise of the New Economy and the Dismantling of Internal Labor Markets -- Retailing: The Case of R. H. Macy & Co. -- Utilities: The Case of New York Telephone -- Finance: The Case of a Large Insurance Firm -- Market and Job Segmentation in the New Economy -- Policy Implications

Thierry J. Noyelle is senior research scholar, Conservation of Human Resources, Columbia University. He is the author of Business Services in World Markets (1987) and coauthor of several books, including Services/ The New Economy (1981), The Economic Transformation of American Cities (1984), and Technology and Employment (1986).

• Foreword -- Introduction -- The Rise of the New Economy and the Dismantling of Internal Labor Markets -- Retailing: The Case of R. H. Macy & Co. -- Utilities: The Case of New York Telephone -- Finance: The Case of a Large Insurance Firm -- Market and Job Segmentation in the New Economy -- Policy Implications

Thierry J. Noyelle is senior research scholar, Conservation of Human Resources, Columbia University. He is the author of Business Services in World Markets (1987) and coauthor of several books, including Services/ The New Economy (1981), The Economic Transformation of American Cities (1984), and Technology and Employment (1986).

• Foreword -- Introduction -- The Rise of the New Economy and the Dismantling of Internal Labor Markets -- Retailing: The Case of R. H. Macy & Co. -- Utilities: The Case of New York Telephone -- Finance: The Case of a Large Insurance Firm -- Market and Job Segmentation in the New Economy -- Policy Implications