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• 1. Introduction: The World of Reference and Information Services Bill Katz The World 2. Information Counselling and Policies Marta L. Dosa and Darla Holt 3. International Comparison and Problems in the Application of Information Technology to Information Services Esther E. Horne 4. Reference Services and Global Awareness Mohammed A. Aman and Mary Jo Aman 5. Information Service: Supporting the Educational Program Around the World Jean E. Lowrie 6. Integrating a Central Reference Service in an International Studies Program W. Daviess Menefee United States 7. Hospitable Harvard: Five International Libraries and their Services to International Readers Barbara Mitchell 8. Overseas Publications of the Library of Congress: Their History and Use as Reference Resources Jack C. Wells 9. International Information Activities of the U.S. Geological Survey Gary W. North and Nancy B. Faries 10. A Viewpoint for Successful International Marine Data/Information Transfer Steven J. Tibbitt 11. Scientific/Technical Translations in a Research Library Ted Crump 12. Indexing and Abstracting Services' Coverage of Soviet English Language Periodicals Gloria Jacobs Africa 13. Resources for the Study of Africa and the Middle East: An Overview Julian W. Witherell Australia 14. On-Line Information Services in Australia Howard Coxon United Kingdom 15. The International Component of Reference Work at the Science Reference and Information Service, The British Library M.W. Hill 16. BBC Data as an Information Provider and Publisher David Stoker Germany 17. Automated Information Services for Supreme National Authorities: The Libraries' Contribution: The Example of the Federal Republic of Germany Ernst Kohl Israel 18. Information Services in Industry: Difficulties in Less Developed and Small or Peripheral Countries Beth Krevitt Eres Latin America 19. The Most Useful Reference Sources on Latin America: Results of a Survey of Those Who Use Them Most Edwin S. Gleaves 20. Foreign Trade & Econ Abstracts Measures up Internationally R.A.J. Van Loen