Hrvoje Stančić is a Professor and Chair of Archival and Documentation Sciences at the Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, Croatia. He was Director of the InterPARES Trust project’s Team Europe. He is participating in development of ISO/TC 307 Blockchain and distributed ledger technologies. His previous publications include Archival Science Dictionary: English-Croatian, Croatian-English (2015), Heritage Live: IT Tools-based Heritage Management (2012), and Digitisation (2009).

• List of Figures; List of Tables; Contributors; Acknowledgements; List of Acronyms; Introduction Luciana Duranti and Hrvoje Stančić; Part I. STATE; 1. Introduction to Part I; 2. The role of records managers and archivists in open government Elizabeth Shepherd; 3. Policies and standards for recordkeeping and digital preservation Maria Guercio; 4. The impact of a legal framework for cloud computing on electronic recordkeeping and digital preservation Stefano Allegrezza; 5. Information governance: nature and maturity practices in EU public administrations Basma Makhlouf Shabou; 6. Governmental e-services Lluís-Esteve Casellas; 7. Inter-organisational collaboration on e-government Göran Samuelsson; 8. Economic models for cloud storage Julie McLeod; 9. Conclusion to Part I; Part II. CITIZENS; 10. Introduction to Part II; 11. Open Data and Privacy James Lowry and Anna Sexton; 12. Public trust in online records: The case of the UK care.data programme Julie McLeod; 13. User perceptions of born-digital authenticity Jenny Bunn; 14. Usability of electronic record management systems Sevgi Koyuncu Tunç; 15. Education of records managers and archivists Liudmila Varlamova; 16. Conclusion to Part II; Part III. DOCUMENTARY FORM; 17. Introduction to Part III; 18. Preservation of website records Silvia Schenkolewski-Kroll; 19. Metadata description schemas of cultural heritage institutions in the context of interoperability Özgür Külcü; 20. Preservation of digital print masters Tomislav Ivanjko; 21. Blockchain in digital preservation Hrvoje Stančić; 22. Conclusion to Part III; Conclusion Hrvoje Stančić; Appendix 1. Checklist for the assessment of implemented governmental e-services; Appendix 2. Recommendations for planning and designing e-services between public administrations; Appendix 3. Checklist for single sign-on systems; Appendix 4. Checklist for ensuring trust in storage using IaaS; Appendix 5. Metadata elements relevant for retention and disposition of websites; Index

Hrvoje Stančić is a Professor and Chair of Archival and Documentation Sciences at the Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, Croatia. He was Director of the InterPARES Trust project’s Team Europe. He is participating in development of ISO/TC 307 Blockchain and distributed ledger technologies. His previous publications include Archival Science Dictionary: English-Croatian, Croatian-English (2015), Heritage Live: IT Tools-based Heritage Management (2012), and Digitisation (2009).

• List of Figures; List of Tables; Contributors; Acknowledgements; List of Acronyms; Introduction Luciana Duranti and Hrvoje Stančić; Part I. STATE; 1. Introduction to Part I; 2. The role of records managers and archivists in open government Elizabeth Shepherd; 3. Policies and standards for recordkeeping and digital preservation Maria Guercio; 4. The impact of a legal framework for cloud computing on electronic recordkeeping and digital preservation Stefano Allegrezza; 5. Information governance: nature and maturity practices in EU public administrations Basma Makhlouf Shabou; 6. Governmental e-services Lluís-Esteve Casellas; 7. Inter-organisational collaboration on e-government Göran Samuelsson; 8. Economic models for cloud storage Julie McLeod; 9. Conclusion to Part I; Part II. CITIZENS; 10. Introduction to Part II; 11. Open Data and Privacy James Lowry and Anna Sexton; 12. Public trust in online records: The case of the UK care.data programme Julie McLeod; 13. User perceptions of born-digital authenticity Jenny Bunn; 14. Usability of electronic record management systems Sevgi Koyuncu Tunç; 15. Education of records managers and archivists Liudmila Varlamova; 16. Conclusion to Part II; Part III. DOCUMENTARY FORM; 17. Introduction to Part III; 18. Preservation of website records Silvia Schenkolewski-Kroll; 19. Metadata description schemas of cultural heritage institutions in the context of interoperability Özgür Külcü; 20. Preservation of digital print masters Tomislav Ivanjko; 21. Blockchain in digital preservation Hrvoje Stančić; 22. Conclusion to Part III; Conclusion Hrvoje Stančić; Appendix 1. Checklist for the assessment of implemented governmental e-services; Appendix 2. Recommendations for planning and designing e-services between public administrations; Appendix 3. Checklist for single sign-on systems; Appendix 4. Checklist for ensuring trust in storage using IaaS; Appendix 5. Metadata elements relevant for retention and disposition of websites; Index

Hrvoje Stančić is a Professor and Chair of Archival and Documentation Sciences at the Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, Croatia. He was Director of the InterPARES Trust project’s Team Europe. He is participating in development of ISO/TC 307 Blockchain and distributed ledger technologies. His previous publications include Archival Science Dictionary: English-Croatian, Croatian-English (2015), Heritage Live: IT Tools-based Heritage Management (2012), and Digitisation (2009).

• List of Figures; List of Tables; Contributors; Acknowledgements; List of Acronyms; Introduction Luciana Duranti and Hrvoje Stančić; Part I. STATE; 1. Introduction to Part I; 2. The role of records managers and archivists in open government Elizabeth Shepherd; 3. Policies and standards for recordkeeping and digital preservation Maria Guercio; 4. The impact of a legal framework for cloud computing on electronic recordkeeping and digital preservation Stefano Allegrezza; 5. Information governance: nature and maturity practices in EU public administrations Basma Makhlouf Shabou; 6. Governmental e-services Lluís-Esteve Casellas; 7. Inter-organisational collaboration on e-government Göran Samuelsson; 8. Economic models for cloud storage Julie McLeod; 9. Conclusion to Part I; Part II. CITIZENS; 10. Introduction to Part II; 11. Open Data and Privacy James Lowry and Anna Sexton; 12. Public trust in online records: The case of the UK care.data programme Julie McLeod; 13. User perceptions of born-digital authenticity Jenny Bunn; 14. Usability of electronic record management systems Sevgi Koyuncu Tunç; 15. Education of records managers and archivists Liudmila Varlamova; 16. Conclusion to Part II; Part III. DOCUMENTARY FORM; 17. Introduction to Part III; 18. Preservation of website records Silvia Schenkolewski-Kroll; 19. Metadata description schemas of cultural heritage institutions in the context of interoperability Özgür Külcü; 20. Preservation of digital print masters Tomislav Ivanjko; 21. Blockchain in digital preservation Hrvoje Stančić; 22. Conclusion to Part III; Conclusion Hrvoje Stančić; Appendix 1. Checklist for the assessment of implemented governmental e-services; Appendix 2. Recommendations for planning and designing e-services between public administrations; Appendix 3. Checklist for single sign-on systems; Appendix 4. Checklist for ensuring trust in storage using IaaS; Appendix 5. Metadata elements relevant for retention and disposition of websites; Index