Piotr Jedynak is Professor of Management. He works at Jagiellonian University in Cracow, Poland, where he holds the positions of Vice-Rector for Financial and HR Policy and Head of the Management Systems Department. He specializes in risk management, strategic management and management systems. He is the author of numerous publications, an auditor and consultant to many public and business organizations. Sylwia Bąk holds a PhD in Management Sciences. She works as a researcher and lecturer in the Management Systems Department of Jagiellonian University in Cracow, Poland. In her interests, research and publications, she focuses on issues related to risk management, strategic management and standardized management systems.

• Introduction 1. Uncertainty and risk in the modern world 2. Concepts and standards of risk management 3. Challenges of risk management during crisis situations 4. Dominant business risks during the COVID-19 pandemic 5. "Risk losers" during the COVID-19 pandemic – case studies 6. "Risk winners" during the COVID-19 pandemic – case studies 7. Building enterprises’ resilience to crisis. Lessons learned during the COVID-19 pandemic. Conclusions

Piotr Jedynak is Professor of Management. He works at Jagiellonian University in Cracow, Poland, where he holds the positions of Vice-Rector for Financial and HR Policy and Head of the Management Systems Department. He specializes in risk management, strategic management and management systems. He is the author of numerous publications, an auditor and consultant to many public and business organizations. Sylwia Bąk holds a PhD in Management Sciences. She works as a researcher and lecturer in the Management Systems Department of Jagiellonian University in Cracow, Poland. In her interests, research and publications, she focuses on issues related to risk management, strategic management and standardized management systems.

• Introduction 1. Uncertainty and risk in the modern world 2. Concepts and standards of risk management 3. Challenges of risk management during crisis situations 4. Dominant business risks during the COVID-19 pandemic 5. "Risk losers" during the COVID-19 pandemic – case studies 6. "Risk winners" during the COVID-19 pandemic – case studies 7. Building enterprises’ resilience to crisis. Lessons learned during the COVID-19 pandemic. Conclusions

Piotr Jedynak is Professor of Management. He works at Jagiellonian University in Cracow, Poland, where he holds the positions of Vice-Rector for Financial and HR Policy and Head of the Management Systems Department. He specializes in risk management, strategic management and management systems. He is the author of numerous publications, an auditor and consultant to many public and business organizations. Sylwia Bąk holds a PhD in Management Sciences. She works as a researcher and lecturer in the Management Systems Department of Jagiellonian University in Cracow, Poland. In her interests, research and publications, she focuses on issues related to risk management, strategic management and standardized management systems.

• Introduction 1. Uncertainty and risk in the modern world 2. Concepts and standards of risk management 3. Challenges of risk management during crisis situations 4. Dominant business risks during the COVID-19 pandemic 5. "Risk losers" during the COVID-19 pandemic – case studies 6. "Risk winners" during the COVID-19 pandemic – case studies 7. Building enterprises’ resilience to crisis. Lessons learned during the COVID-19 pandemic. Conclusions