DI GURSANSKY is a social work consultant and an honorary fellow at the Australian Catholic University. She has had a long career in social work and human service education, with a particular interest in field education, social work practice, service delivery and gerontology. ROSEMARY KENNEDY is a psychologist and is also admitted as a practitioner of the Supreme Court of SA. She currently works in the area of government regulation of the health professions. Di and Rosemary are two of the co-authors of the first Australian case management text, Case Management: Policy, Practice and Professional Business. PETER CAMILLERI is Professor of Social Work at the Australian Catholic University. He has expertise in areas such as mental health, suicide, child protection and disaster response, and is also the author of books on social work practice and working with men.

• Figures and tablesAuthors' notes and acknowledgements1. With a focus on practice, what is on the agenda?2. The role of the service system and organisations in case management practice3. Beginning the case management process: Assessment4. Planning5. Implementing case management plans6. Monitoring and review in case management practice7. Transitions in case management practice8. Professional dilemmas in case management9. Beyond case managementReferencesIndex

DI GURSANSKY is a social work consultant and an honorary fellow at the Australian Catholic University. She has had a long career in social work and human service education, with a particular interest in field education, social work practice, service delivery and gerontology. ROSEMARY KENNEDY is a psychologist and is also admitted as a practitioner of the Supreme Court of SA. She currently works in the area of government regulation of the health professions. Di and Rosemary are two of the co-authors of the first Australian case management text, Case Management: Policy, Practice and Professional Business. PETER CAMILLERI is Professor of Social Work at the Australian Catholic University. He has expertise in areas such as mental health, suicide, child protection and disaster response, and is also the author of books on social work practice and working with men.

• Figures and tablesAuthors' notes and acknowledgements1. With a focus on practice, what is on the agenda?2. The role of the service system and organisations in case management practice3. Beginning the case management process: Assessment4. Planning5. Implementing case management plans6. Monitoring and review in case management practice7. Transitions in case management practice8. Professional dilemmas in case management9. Beyond case managementReferencesIndex

DI GURSANSKY is a social work consultant and an honorary fellow at the Australian Catholic University. She has had a long career in social work and human service education, with a particular interest in field education, social work practice, service delivery and gerontology. ROSEMARY KENNEDY is a psychologist and is also admitted as a practitioner of the Supreme Court of SA. She currently works in the area of government regulation of the health professions. Di and Rosemary are two of the co-authors of the first Australian case management text, Case Management: Policy, Practice and Professional Business. PETER CAMILLERI is Professor of Social Work at the Australian Catholic University. He has expertise in areas such as mental health, suicide, child protection and disaster response, and is also the author of books on social work practice and working with men.

• Figures and tablesAuthors' notes and acknowledgements1. With a focus on practice, what is on the agenda?2. The role of the service system and organisations in case management practice3. Beginning the case management process: Assessment4. Planning5. Implementing case management plans6. Monitoring and review in case management practice7. Transitions in case management practice8. Professional dilemmas in case management9. Beyond case managementReferencesIndex