Patrick Janssen is a Lecturer in intercultural communication at the Hogeschool Tio, Netherlands. An entrepreneur, he also organizes workshops, coaches employees, teams and entrepreneurs and coordinates projects.

• Part 1: What is culture? 1. Dynamic definition of culture 2. Where does culture come from? 3. Cultural identity Part 2: Acquiring knowledge: the science behind culture 4. Measuring cultural differences 5. Working with the Model of Geert Hofstede 6. Working with the model of Richard Lewis Part 3: Learning competences: intercultural communication 7. Cultural aspects of communication 8. Effective communication with other cultures 9. Recognizing hidden cultural communication 10. Dealing with cultural conflicts

Patrick Janssen is a Lecturer in intercultural communication at the Hogeschool Tio, Netherlands. An entrepreneur, he also organizes workshops, coaches employees, teams and entrepreneurs and coordinates projects.

• Part 1: What is culture? 1. Dynamic definition of culture 2. Where does culture come from? 3. Cultural identity Part 2: Acquiring knowledge: the science behind culture 4. Measuring cultural differences 5. Working with the Model of Geert Hofstede 6. Working with the model of Richard Lewis Part 3: Learning competences: intercultural communication 7. Cultural aspects of communication 8. Effective communication with other cultures 9. Recognizing hidden cultural communication 10. Dealing with cultural conflicts

Patrick Janssen is a Lecturer in intercultural communication at the Hogeschool Tio, Netherlands. An entrepreneur, he also organizes workshops, coaches employees, teams and entrepreneurs and coordinates projects.

• Part 1: What is culture? 1. Dynamic definition of culture 2. Where does culture come from? 3. Cultural identity Part 2: Acquiring knowledge: the science behind culture 4. Measuring cultural differences 5. Working with the Model of Geert Hofstede 6. Working with the model of Richard Lewis Part 3: Learning competences: intercultural communication 7. Cultural aspects of communication 8. Effective communication with other cultures 9. Recognizing hidden cultural communication 10. Dealing with cultural conflicts