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Beskrivning
This text introduces nurses to the theory and practice of professional interpersonal skills. Using real life examples, it offers a structured approach enabling the reader to practise and assess both simple and complex interpersonal skills. This book should be of interest to student nurses, both Project 2000 and post basic; practising nurses; midwives; and health visitors.
Learning professional interpersonal skills. Self-awareness. Fundamental interpersonal processes. Social routines. Development of rapport and facilitation. Counselling. Control and assertion. Social problem solving. Working with groups. Constraints on using effective interpersonal skills. Handling pressure.