As the papers cover a number of different concepts and industrial applications, there are bound to be several chapters that will interest every reader...the book stimulates thought as to how what may be an abstract subject to some may actually be practicable in the real world. - Engineering Management Journal; ...there is much good material in the book. And the structure of the book allows for easy dipping-in. - Manufacturing Engineer; ...a valuable source of up-to-date information on BPR...a serious book, rich in content and providing both the novice and the more advanced reader with significant insights into modern business. - Studies in Informatics and Control; It appears that this book has achieved its objective of presenting engineering system approaches to the system designers. As such, it is a good book with easy reading for professionals; it discreetly provides some general information on how one would think of re-engineering a business system in a practical situation. - Bhaba R Sarker, Department of Industrial and Manufacturing Systems Engineering, Louisiana State University, USA

• 1 Planning centres — new conception for re-engineering activities in non-producing areas.- 2 Re-engineering through fractal structures.- 3 Software benchmark design and use.- 4 Requirements, methods and research issues for modeling the product realization process.- 5 Application of information technology in the redesign and implementation of business processes.- 6 Re-engineering the sales department.- 7 Re-engineering inter company processes through partnership networks.- 8 How benchmarking supports re-engineering.- 9 The logic of enterprise modeling.- 10 General concepts of a manufacturing system engineering workbench as tool for the re-engineering of manufacturing systems.- 11 The application of generic process models in business process re-engineering.- 12 Library based modeling of process chains.- 13 High level process modelling: a key feature of any BPR project.- 14 Investment-based analysis of IT-enabled business process re-engineering.- 15 Simultaneous change.- 16 Business process re-engineering for small and medium sized manufacturing enterprises.- 17 Self assessment — a tool for business process re-engineering.- 18 A manufacturing business process re-engineering method: design and redesign of a production control model.- 19 Bottleneck-oriented logistics analysis as a basis for business re-engineering.- 20 Measuring and re-engineering logistics chains in the construction industry.- 21 Logistics performance measurement — an application to pulp and paper industry.- 22 A comprehensive methodology for factory modeling.- 23 BPR in the production system, methodology and results.- 24 An introduction to a process engineering approach and a case study illustration of its utility.- 25 Design of activities in shop floor management: a holistic approach to organisationat operational business levels in BPR projects.- 26 The use of the GRAT method in re-engineering.- 27 GRAT approach: a methodology for re-engineering the manufacturing enterprise.- 28 Process monitoring for continuous improvement.- 29 Process assessment and simulation games — methods and software supported tools in business process re-engineering.- 30 Integrated resourse and order monitoring.- 31 A system solution to concurrent process planning and workshop control.- Index of contributors.- Keyword index.