Patrick McGovern is Lecturer in Sociology at the London School of Economics and Political Science. His research on the employment practices of multinational corporations and human resource management has appeared in Work, Employment and Society, New Technology, Work and Employment and Human Resource Management Journal. His current research interests are the sociology of employment and economic life.

• Chapter 1 Management Practices, Technical Workers and the Service Relationship; Chapter 2 Multinational Corporations, Human Resource Management and Technical Labour; Chapter 3 Recruitment, Occupations and Qualifications; Chapter 4 Markets, Projects and Routines; Chapter 5 Managerial Authority and Bureaucratic Control; Chapter 6 Pay, Status and Performance; Chapter 7 Careers, Labour Markets and Job Hierarchies; Chapter 8 Conclusions;

Patrick McGovern is Lecturer in Sociology at the London School of Economics and Political Science. His research on the employment practices of multinational corporations and human resource management has appeared in Work, Employment and Society, New Technology, Work and Employment and Human Resource Management Journal. His current research interests are the sociology of employment and economic life.

• Chapter 1 Management Practices, Technical Workers and the Service Relationship; Chapter 2 Multinational Corporations, Human Resource Management and Technical Labour; Chapter 3 Recruitment, Occupations and Qualifications; Chapter 4 Markets, Projects and Routines; Chapter 5 Managerial Authority and Bureaucratic Control; Chapter 6 Pay, Status and Performance; Chapter 7 Careers, Labour Markets and Job Hierarchies; Chapter 8 Conclusions;

Patrick McGovern is Lecturer in Sociology at the London School of Economics and Political Science. His research on the employment practices of multinational corporations and human resource management has appeared in Work, Employment and Society, New Technology, Work and Employment and Human Resource Management Journal. His current research interests are the sociology of employment and economic life.

• Chapter 1 Management Practices, Technical Workers and the Service Relationship; Chapter 2 Multinational Corporations, Human Resource Management and Technical Labour; Chapter 3 Recruitment, Occupations and Qualifications; Chapter 4 Markets, Projects and Routines; Chapter 5 Managerial Authority and Bureaucratic Control; Chapter 6 Pay, Status and Performance; Chapter 7 Careers, Labour Markets and Job Hierarchies; Chapter 8 Conclusions;