Audrey Mullender, Rosemary Aris, Gil Hague

• Contents 1. Introduction Section One: Rethinking Service User Movements in Relation to Women Survivors of Violence 2. Women Survivors of Domestic Violence as Service Users: The Silenced Group 3. The Obstacles to Empowerment - What Kind of Power for Women Section Two: Women's Views and Voices in Domestic Violence Services 4. What Abused Women Think of the Service They Receive 5. How Much Do Agencies Listen to Domestic Violence Survivors? Section Three: How to Engage in Survivor Participation and Consultation 6. How To Do It: Empowerment and Stigma 7. How To Do It: Policies, Sensitivities and Resources 8. Practical Ways Forward and Innovation, Including Domestic Violence Forums 9. Further Innovatory Practice: Women's Aid, Women's Advocacy Organisations and Campaigns 10. Other Methods of Survivors Participation and Getting Agencies to Take Action 11. Conclusion

Audrey Mullender, Rosemary Aris, Gil Hague

• Contents 1. Introduction Section One: Rethinking Service User Movements in Relation to Women Survivors of Violence 2. Women Survivors of Domestic Violence as Service Users: The Silenced Group 3. The Obstacles to Empowerment - What Kind of Power for Women Section Two: Women's Views and Voices in Domestic Violence Services 4. What Abused Women Think of the Service They Receive 5. How Much Do Agencies Listen to Domestic Violence Survivors? Section Three: How to Engage in Survivor Participation and Consultation 6. How To Do It: Empowerment and Stigma 7. How To Do It: Policies, Sensitivities and Resources 8. Practical Ways Forward and Innovation, Including Domestic Violence Forums 9. Further Innovatory Practice: Women's Aid, Women's Advocacy Organisations and Campaigns 10. Other Methods of Survivors Participation and Getting Agencies to Take Action 11. Conclusion