A successful construction business is a knowledge business. And knowledge must be managed effectively to be used efficiently, especially in a complex project-oriented business such as construction, where skills acquired and lessons learned on one project need to be applied to the next.A holistic approach to knowledge management (KM) is taken in this book to incorporate all of the relevant themes, tackling technological, socio-cultural and organizational issues, with the creation of value as a focus throughout. Information is drawn from a broad range of sources to explain core theories and provide guidance on practical application. Topics covered include:changing business relationships in a knowledge economyknowledge creation processes and theoriesdata, text and knowledge mining techniquesthe learning construction organizationfuture technology for knowledge management.Written by the authors of the first EU-funded KM research project in the field of construction, this textbook is uniquely well-researched, and is the perfect introduction to KM for students across the built environment. It is also a crucial guide to the topic for practitioners.
