Rosemary Thomson was a senior lecturer at the Open University Business School, UK. She was the author of the first two editions of this book before she sadly passed away in 1998. Her husband, Andrew Thomson, has worked with Eileen Arney to prepare this new editionEileen Arney is a lecturer in Management at The Open University, UK. Eileen has previously worked as a senior civil servant in the Home Office, including as Assistant Director of National Police Training. She has also worked in specialist HR and recruitment roles and as an Executive CoachAndrew Thomson is Emeritus Professor at The Open University, UK where he was the first Dean of the Open University Business School (1988-93), after working in Unilever and at Glasgow University. He is authoring this edition on behalf of his late wife, Rosemary Thomson

‘Those new to management and struggling with the challenges of managing people for the first time will find this highly practical book an invaluable aid to understanding both the role of specialist HR departments, and a manager's own responsibilities concerning the many people-related challenges they are likely to face.’ – Sheila Cameron, Associate Lecturer, Open University, UK

• 1.Managing people in the twenty-first century 2.Managing yourself 3.The recruitment cycle 4.Getting the best out of people 5.Learning and development 6.Leading teams and groups 7.Performance Management 8.Managing Challenging Situations 9.The Regulation of Behaviour at Work 10.Operating in a World of Change

Rosemary Thomson was a senior lecturer at the Open University Business School, UK. She was the author of the first two editions of this book before she sadly passed away in 1998. Her husband, Andrew Thomson, has worked with Eileen Arney to prepare this new editionEileen Arney is a lecturer in Management at The Open University, UK. Eileen has previously worked as a senior civil servant in the Home Office, including as Assistant Director of National Police Training. She has also worked in specialist HR and recruitment roles and as an Executive CoachAndrew Thomson is Emeritus Professor at The Open University, UK where he was the first Dean of the Open University Business School (1988-93), after working in Unilever and at Glasgow University. He is authoring this edition on behalf of his late wife, Rosemary Thomson

‘Those new to management and struggling with the challenges of managing people for the first time will find this highly practical book an invaluable aid to understanding both the role of specialist HR departments, and a manager's own responsibilities concerning the many people-related challenges they are likely to face.’ – Sheila Cameron, Associate Lecturer, Open University, UK

• 1.Managing people in the twenty-first century 2.Managing yourself 3.The recruitment cycle 4.Getting the best out of people 5.Learning and development 6.Leading teams and groups 7.Performance Management 8.Managing Challenging Situations 9.The Regulation of Behaviour at Work 10.Operating in a World of Change

Rosemary Thomson was a senior lecturer at the Open University Business School, UK. She was the author of the first two editions of this book before she sadly passed away in 1998. Her husband, Andrew Thomson, has worked with Eileen Arney to prepare this new editionEileen Arney is a lecturer in Management at The Open University, UK. Eileen has previously worked as a senior civil servant in the Home Office, including as Assistant Director of National Police Training. She has also worked in specialist HR and recruitment roles and as an Executive CoachAndrew Thomson is Emeritus Professor at The Open University, UK where he was the first Dean of the Open University Business School (1988-93), after working in Unilever and at Glasgow University. He is authoring this edition on behalf of his late wife, Rosemary Thomson

‘Those new to management and struggling with the challenges of managing people for the first time will find this highly practical book an invaluable aid to understanding both the role of specialist HR departments, and a manager's own responsibilities concerning the many people-related challenges they are likely to face.’ – Sheila Cameron, Associate Lecturer, Open University, UK

• 1.Managing people in the twenty-first century 2.Managing yourself 3.The recruitment cycle 4.Getting the best out of people 5.Learning and development 6.Leading teams and groups 7.Performance Management 8.Managing Challenging Situations 9.The Regulation of Behaviour at Work 10.Operating in a World of Change