Training Human Service Staff

Dennis H. Reid is the founder and director of the Carolina Behavior Analysis and Support Center. His company has more than 25 years of experience providing assisted employment to persons with severe disabilities. Dr. Dennis Reid has more than 45 years of experience working with individuals with severe intellectual and developmental disabilities, including autism, in educational, residential, vocational, and community support settings. He has provided advice to human services organizations in most US states, as well as Canada, Australia, and New Zealand. He has written or co-written 15 books and more than 140 peer-reviewed journal articles and book chapters on applied behavior analysis. He earned the American Association on Intellectual and Developmental Disabilities International Research Award in 2006 and Fellowship membership in the Association for Behavior Analysis International in 2007. Dr. Carolyn Green has over 40 years of experience as a special education administrator, staff trainer, and consultant. She has over 30 journal and chapter publications pertaining to staff training, supervision, and provision of services for people with severe disabilities, and has co-authored four books. Dr. Green has received multiple local and national awards for her work, including from TASH, North Carolina Association for Behavior Analysis, Foundation for Mental Health Research, and North Carolina Department of Human Resources. She also is the recipient of the Old North State Award for “dedication and service beyond expectation and excellence” from the Governor of North Carolina. Dr. Green is currently a senior consultant with the Carolina Behavior Analysis and Support Center.

"Training Human Service Staff: Evidence-Based Strategies for Promoting Effectiveness, Efficiency, and Trainee Acceptance by Dennis Reid and Carolyn Green represents the latest book by these authors that have produced extensive evidence based research as well as comprehensive programs in staff training conducted in-person and via technology in distance learning. There are three highlights of their new book that stand out to me. First, as in many of their other books, Key Points are highlighted within bold text boxes that are interspersed throughout each chapter and many chapters include case illustrations of how certain strategies are developed and used. Second, each chapter includes a summary of Key Points that allows the reader to review the major emphasis of each chapter that can also be used as guidelines for staff training. And third, the final Section of the book contains an outstanding number of Selected Readings that are explicitly grouped in related topics that greatly expand on chapter contents for interested readers. I highly recommend this book for anyone interested in developing and improving their staff training programs in human services knowing that it is evidence based and includes the important topic of trainee acceptance of the training procedures that are used." -- R.M. “Duke” Schell, PhD, Licensed Psychologist, Board Certified Behavior Analyst-Doctoral, Former Director of Psychology, J. Iverson Riddle Developmental Center (August, 1996-October, 2022), Private Consultant

• Section I: Introduction to Training Human Service Staff1. Overview of Training Human Service Staff2. Essential Criteria for Successful Staff Training3. The Current Gold Standard: Behavioral Skills TrainingSection II: In-Person Training4. In-Person Training With A Group of Staff5. In-Person Training With Individual StaffSection III: Technology-Based Training6. Video Modeling7. Computer-Based Training8. Distance Training via TelehealthSection IV: Special Topics in Staff Training9. Maintaining Staff Skills Following Training10. Professional Workshops and Webinars11. The Evolving Gold Standard for Training Performance Skills to Human Service StaffSection V: Selected Readings