Linda Galindo consults with organizations, teams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker and conducts executive level seminars and retreats. She has been a regular contributor to Connect magazine and Lab Medicine. Galindo is experienced in change management, accountability, leadership development, and cultural assessment. Versera Performance Consulting offers consulting and training services based on the content in The 85% Solution. Versera's validated Accountability Assessment, based on Linda Galindo's development and design, measures an individual's accountability on four dimensions. Versera's 8-hour and 4-hour facilitated workshops teach the mind-set and behaviors that create lasting individual and organizational accountability.

• Foreword by David A. Costello xiIntroduction 1Part I ResponsibilityThe Queen of Victims: A Fairy Tale 11It’s My Responsibility 15You Are Responsible: A Before-the-Fact Mind-set 18Planet What Is 21Put the 85% Solution to Work for You 24Get Off of Planet Guilt 30No Fault, No Guilt, No Blame 35“I Am Not Lazy, I Just Pretend I Am” 40A Good Reason Not to Share 45All for One, One for All 51Follow the Leader? 55The Accountability Quotient, Part 1 58Part II Self-EmpowermentMake a Splash 65Empower Thyself 68The 85% Connection 74What’s Your Point? 77The Choice Is Yours 81Empowerment in Real Numbers 87Your Unique Definition of Success 90Spread the Word 98Go for the Goal 103Empower Your Attitude 107Empower Your Time 119Empower Your Words 132The Accountability Quotient, Part 2 147Part III Personal AccountabilityIt Goes Both Ways 155Stand Up 159What You’ll Give Up 162Tell the Truth 167What If You Don’t Get Caught? 174Own Your Choices—Right or Wrong 179Crystal Clear 182Write It Down 186A Clear Risk 193Floating in We-We 196Just in Time 202Rolling Heads 206Sticks and Stones 209Holding Others Accountable 213To Thine Own Self Be Clear 220The Accountability Quotient, Part 3 225Epilogue 229The Author 232Index 234

Linda Galindo consults with organizations, teams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker and conducts executive level seminars and retreats. She has been a regular contributor to Connect magazine and Lab Medicine. Galindo is experienced in change management, accountability, leadership development, and cultural assessment. Versera Performance Consulting offers consulting and training services based on the content in The 85% Solution. Versera's validated Accountability Assessment, based on Linda Galindo's development and design, measures an individual's accountability on four dimensions. Versera's 8-hour and 4-hour facilitated workshops teach the mind-set and behaviors that create lasting individual and organizational accountability.

• Foreword by David A. Costello xiIntroduction 1Part I ResponsibilityThe Queen of Victims: A Fairy Tale 11It’s My Responsibility 15You Are Responsible: A Before-the-Fact Mind-set 18Planet What Is 21Put the 85% Solution to Work for You 24Get Off of Planet Guilt 30No Fault, No Guilt, No Blame 35“I Am Not Lazy, I Just Pretend I Am” 40A Good Reason Not to Share 45All for One, One for All 51Follow the Leader? 55The Accountability Quotient, Part 1 58Part II Self-EmpowermentMake a Splash 65Empower Thyself 68The 85% Connection 74What’s Your Point? 77The Choice Is Yours 81Empowerment in Real Numbers 87Your Unique Definition of Success 90Spread the Word 98Go for the Goal 103Empower Your Attitude 107Empower Your Time 119Empower Your Words 132The Accountability Quotient, Part 2 147Part III Personal AccountabilityIt Goes Both Ways 155Stand Up 159What You’ll Give Up 162Tell the Truth 167What If You Don’t Get Caught? 174Own Your Choices—Right or Wrong 179Crystal Clear 182Write It Down 186A Clear Risk 193Floating in We-We 196Just in Time 202Rolling Heads 206Sticks and Stones 209Holding Others Accountable 213To Thine Own Self Be Clear 220The Accountability Quotient, Part 3 225Epilogue 229The Author 232Index 234

Linda Galindo consults with organizations, teams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker and conducts executive level seminars and retreats. She has been a regular contributor to Connect magazine and Lab Medicine. Galindo is experienced in change management, accountability, leadership development, and cultural assessment. Versera Performance Consulting offers consulting and training services based on the content in The 85% Solution. Versera's validated Accountability Assessment, based on Linda Galindo's development and design, measures an individual's accountability on four dimensions. Versera's 8-hour and 4-hour facilitated workshops teach the mind-set and behaviors that create lasting individual and organizational accountability.

• Foreword by David A. Costello xiIntroduction 1Part I ResponsibilityThe Queen of Victims: A Fairy Tale 11It’s My Responsibility 15You Are Responsible: A Before-the-Fact Mind-set 18Planet What Is 21Put the 85% Solution to Work for You 24Get Off of Planet Guilt 30No Fault, No Guilt, No Blame 35“I Am Not Lazy, I Just Pretend I Am” 40A Good Reason Not to Share 45All for One, One for All 51Follow the Leader? 55The Accountability Quotient, Part 1 58Part II Self-EmpowermentMake a Splash 65Empower Thyself 68The 85% Connection 74What’s Your Point? 77The Choice Is Yours 81Empowerment in Real Numbers 87Your Unique Definition of Success 90Spread the Word 98Go for the Goal 103Empower Your Attitude 107Empower Your Time 119Empower Your Words 132The Accountability Quotient, Part 2 147Part III Personal AccountabilityIt Goes Both Ways 155Stand Up 159What You’ll Give Up 162Tell the Truth 167What If You Don’t Get Caught? 174Own Your Choices—Right or Wrong 179Crystal Clear 182Write It Down 186A Clear Risk 193Floating in We-We 196Just in Time 202Rolling Heads 206Sticks and Stones 209Holding Others Accountable 213To Thine Own Self Be Clear 220The Accountability Quotient, Part 3 225Epilogue 229The Author 232Index 234