CHRISTOF EBERT, PhD, is Managing Director at Vector Consulting Services. He supports companies around the world to improve product development and strategy and to manage organizational changes. Dr. Ebert sits on a number of advisory and industry bodies. Over the years, he has set up and improved several offshoring sites and performed due diligence assessments. He serves on the executive board of the IEEE International Conference on Global Software Engineering series and teaches at the University of Stuttgart.

• Foreword ix About the Author xiIntroduction 1Part I Strategy1. Different Business Models 72. The Bright Side: Benefi ts 153. The Dark Side: Challenges 194. Deciding the Business Model 275. Preparing the Business Case 33Part II Development6. Requirements Engineering 397. Estimation and Planning 458. Development Processes 539. Practice: Global Software Architecture Development 5910. Practice: Software Chunks and Distributed Development 6911. Confi guration Management 8112. Open Source Development 8313. Quality Control 8914. Tools and IT Infrastructure 9515. Practice: Collaborative Development Environments 109Part III Management16. Life-Cycle Management 12717. Supplier Selection and Evaluation 13118. Supplier Management 13519. Practice: IT Outsourcing—A Supplier Perspective 14120. Monitoring Cost, Progress, and Performance 15121. Risk Management 16522. Practice: Risk Assessment in Globally Distributed Projects 17923. Intellectual Property and Information Security 18924. Practice: Global Software Engineering in Avionics 19325. Practice: Global Software Engineering in Automotive 209Part IV People and Teams26. Work Organization and Resource Allocation 22727. Roles and Responsibilities 23728. Soft Skills 24129. Training and Coaching 24530. Practice: People Factors in Globally Distributed Projects 24931. Practice: Requirements Engineering in Global Teams 25732. Practice: Educating Global Software Engineering 269Part V Advancing Your Own Business33. Key Take-Away Tips 28334. Global Software and IT Rules of Thumb 29335. The World Remains Flat 297AppendicesAppendix A Checklist/Template: Getting Started 303Appendix B Checklist/Template: Self Assessment 309Appendix C Checklist/Template: Risk Management 315Glossary and Abbreviations 319Bibliography 339Index 349

CHRISTOF EBERT, PhD, is Managing Director at Vector Consulting Services. He supports companies around the world to improve product development and strategy and to manage organizational changes. Dr. Ebert sits on a number of advisory and industry bodies. Over the years, he has set up and improved several offshoring sites and performed due diligence assessments. He serves on the executive board of the IEEE International Conference on Global Software Engineering series and teaches at the University of Stuttgart.

• Foreword ix About the Author xiIntroduction 1Part I Strategy1. Different Business Models 72. The Bright Side: Benefi ts 153. The Dark Side: Challenges 194. Deciding the Business Model 275. Preparing the Business Case 33Part II Development6. Requirements Engineering 397. Estimation and Planning 458. Development Processes 539. Practice: Global Software Architecture Development 5910. Practice: Software Chunks and Distributed Development 6911. Confi guration Management 8112. Open Source Development 8313. Quality Control 8914. Tools and IT Infrastructure 9515. Practice: Collaborative Development Environments 109Part III Management16. Life-Cycle Management 12717. Supplier Selection and Evaluation 13118. Supplier Management 13519. Practice: IT Outsourcing—A Supplier Perspective 14120. Monitoring Cost, Progress, and Performance 15121. Risk Management 16522. Practice: Risk Assessment in Globally Distributed Projects 17923. Intellectual Property and Information Security 18924. Practice: Global Software Engineering in Avionics 19325. Practice: Global Software Engineering in Automotive 209Part IV People and Teams26. Work Organization and Resource Allocation 22727. Roles and Responsibilities 23728. Soft Skills 24129. Training and Coaching 24530. Practice: People Factors in Globally Distributed Projects 24931. Practice: Requirements Engineering in Global Teams 25732. Practice: Educating Global Software Engineering 269Part V Advancing Your Own Business33. Key Take-Away Tips 28334. Global Software and IT Rules of Thumb 29335. The World Remains Flat 297AppendicesAppendix A Checklist/Template: Getting Started 303Appendix B Checklist/Template: Self Assessment 309Appendix C Checklist/Template: Risk Management 315Glossary and Abbreviations 319Bibliography 339Index 349

CHRISTOF EBERT, PhD, is Managing Director at Vector Consulting Services. He supports companies around the world to improve product development and strategy and to manage organizational changes. Dr. Ebert sits on a number of advisory and industry bodies. Over the years, he has set up and improved several offshoring sites and performed due diligence assessments. He serves on the executive board of the IEEE International Conference on Global Software Engineering series and teaches at the University of Stuttgart.

• Foreword ix About the Author xiIntroduction 1Part I Strategy1. Different Business Models 72. The Bright Side: Benefi ts 153. The Dark Side: Challenges 194. Deciding the Business Model 275. Preparing the Business Case 33Part II Development6. Requirements Engineering 397. Estimation and Planning 458. Development Processes 539. Practice: Global Software Architecture Development 5910. Practice: Software Chunks and Distributed Development 6911. Confi guration Management 8112. Open Source Development 8313. Quality Control 8914. Tools and IT Infrastructure 9515. Practice: Collaborative Development Environments 109Part III Management16. Life-Cycle Management 12717. Supplier Selection and Evaluation 13118. Supplier Management 13519. Practice: IT Outsourcing—A Supplier Perspective 14120. Monitoring Cost, Progress, and Performance 15121. Risk Management 16522. Practice: Risk Assessment in Globally Distributed Projects 17923. Intellectual Property and Information Security 18924. Practice: Global Software Engineering in Avionics 19325. Practice: Global Software Engineering in Automotive 209Part IV People and Teams26. Work Organization and Resource Allocation 22727. Roles and Responsibilities 23728. Soft Skills 24129. Training and Coaching 24530. Practice: People Factors in Globally Distributed Projects 24931. Practice: Requirements Engineering in Global Teams 25732. Practice: Educating Global Software Engineering 269Part V Advancing Your Own Business33. Key Take-Away Tips 28334. Global Software and IT Rules of Thumb 29335. The World Remains Flat 297AppendicesAppendix A Checklist/Template: Getting Started 303Appendix B Checklist/Template: Self Assessment 309Appendix C Checklist/Template: Risk Management 315Glossary and Abbreviations 319Bibliography 339Index 349