Edward E. Lawler III is the Director of the Center for Effective Organizations at University of Southern California and Distinguished Professor of Business in Marshall School of Business at University of Southern California. He is the author or coauthor of numerous books including Treat People Right!, From the Ground Up, Organizing for High Performance, Rewarding Excellence, The Ultimate Advantage, and Talent, all from Jossey-Bass. Christopher G. Worley is a Senior Research Scientist at the Center for Effective Organizations at University of Southern California, and Professor of Management at Pepperdine University's Graziadio School of Business and Management. He has authored five editions of Organization Development and Change, the largest-selling textbook in OD, and numerous articles on organization design. Lawler and Worley are the coauthors of Built to Change from Jossey-Bass.

• Foreword vPreface: From Change to Sustainable Effectiveness xi1 Time for a Reset 12 Sustainable Management 21Part One: The Way Value is Created 413 Strategies for Sustainable Effectiveness 434 Developing a Strategy 71Part Two: The Way Work is Organized 975 Board Governance 996 Structures for Sustainable Effectiveness 1277 Sustainable Work Systems 155Part Three: The Way People are Treated 1758 Managing Performance 1779 Reward Systems 20110 Managing Talent 227Part Four: The Way Behavior is Guided 25111 Leading, Managing, and Following 25312 Transforming to Sustainable Management 279Notes 305Acknowledgments 315The Authors 317Index 319

Edward E. Lawler III is the Director of the Center for Effective Organizations at University of Southern California and Distinguished Professor of Business in Marshall School of Business at University of Southern California. He is the author or coauthor of numerous books including Treat People Right!, From the Ground Up, Organizing for High Performance, Rewarding Excellence, The Ultimate Advantage, and Talent, all from Jossey-Bass. Christopher G. Worley is a Senior Research Scientist at the Center for Effective Organizations at University of Southern California, and Professor of Management at Pepperdine University's Graziadio School of Business and Management. He has authored five editions of Organization Development and Change, the largest-selling textbook in OD, and numerous articles on organization design. Lawler and Worley are the coauthors of Built to Change from Jossey-Bass.

• Foreword vPreface: From Change to Sustainable Effectiveness xi1 Time for a Reset 12 Sustainable Management 21Part One: The Way Value is Created 413 Strategies for Sustainable Effectiveness 434 Developing a Strategy 71Part Two: The Way Work is Organized 975 Board Governance 996 Structures for Sustainable Effectiveness 1277 Sustainable Work Systems 155Part Three: The Way People are Treated 1758 Managing Performance 1779 Reward Systems 20110 Managing Talent 227Part Four: The Way Behavior is Guided 25111 Leading, Managing, and Following 25312 Transforming to Sustainable Management 279Notes 305Acknowledgments 315The Authors 317Index 319

Edward E. Lawler III is the Director of the Center for Effective Organizations at University of Southern California and Distinguished Professor of Business in Marshall School of Business at University of Southern California. He is the author or coauthor of numerous books including Treat People Right!, From the Ground Up, Organizing for High Performance, Rewarding Excellence, The Ultimate Advantage, and Talent, all from Jossey-Bass. Christopher G. Worley is a Senior Research Scientist at the Center for Effective Organizations at University of Southern California, and Professor of Management at Pepperdine University's Graziadio School of Business and Management. He has authored five editions of Organization Development and Change, the largest-selling textbook in OD, and numerous articles on organization design. Lawler and Worley are the coauthors of Built to Change from Jossey-Bass.

• Foreword vPreface: From Change to Sustainable Effectiveness xi1 Time for a Reset 12 Sustainable Management 21Part One: The Way Value is Created 413 Strategies for Sustainable Effectiveness 434 Developing a Strategy 71Part Two: The Way Work is Organized 975 Board Governance 996 Structures for Sustainable Effectiveness 1277 Sustainable Work Systems 155Part Three: The Way People are Treated 1758 Managing Performance 1779 Reward Systems 20110 Managing Talent 227Part Four: The Way Behavior is Guided 25111 Leading, Managing, and Following 25312 Transforming to Sustainable Management 279Notes 305Acknowledgments 315The Authors 317Index 319