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    1. Psykologi och pedagogik
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    Book of Road-Tested Activities

    AvElaine Biech

    Häftad, Engelska, 2011

    844 kr

    Beställningsvara. Skickas inom 3-6 vardagar. Fri frakt över 249 kr.

    Beskrivning

    Enhance your toolkit with the best of the best— 100+ tested and perfected activities guaranteed to succeed "A treasured collection with some never-before-seen tools and activities to increase participation and retention for your learners. . . . The 'insider's tips' feature helps even the newest trainer facilitate these activities like a pro."—Jean Barbazette, author of The Art of Great Training Delivery "I believe in the effectiveness of training activities, the brilliance of Elaine's editorial skills, and the street smarts of my ASTD colleagues. They all come together in this brilliant book."—Dr. Sivasailam "Thiagi" Thiagarajan, of The Thiagi Group; author of Jolts! "What a wonderful book! . . . This is a must-have reference book for every learning and development professional."—Jack and Patti Phillips, Founders, Chairman and CEO of the ROI Institute, Inc. WORKPLACE LEARNING PROFESSIONALS are always looking for the best solution—tried-and-true activities, ones that work every time, ones that always lead participants to gain deeper insight into their leadership capabilities and potential. The Book of Road-Tested Activities gives you just what you're looking for: well-crafted games and activities that have been put to the test in real training situations and proven effective. To create this edited collection, training legend Elaine Biech painstakingly selected the very best—more than 100 activities that ASTD training professionals have taken to the finish line with excellent results. Divided between activities geared toward specific workshop topics and multi-purpose training tools and techniques, the book covers: TRAINING TOPICS—communication, listening, customer service and sales, creativity and innovation, teamwork, leadership, and more TOOLS AND TECHNIQUES—icebreakers, openings, reviews, and online learning, plus unique tools that will add a new twist to your own techniques With both new, innovative activities and classic, dependable ones enhanced with creative variations, Elaine Biech's The Book of Road-Tested Activities provides you with an array of tried-and-true training tools for every occasion and purpose. They'll help you achieve your own stellar track record of successful training and satisfied customers.

    Produktinformation

    • Utgivningsdatum:2011-05-27
    • Mått:203 x 236 x 31 mm
    • Vikt:821 g
    • Format:Häftad
    • Språk:Engelska
    • Antal sidor:440
    • Förlag:John Wiley & Sons Inc
    • ISBN:9780470905449

    Utforska kategorier

    • Studievägledning och yrkesorientering inom Psykologi och pedagogik
    • Ledarskapsböcker inom Ekonomi och Ledarskap

    Mer om författaren

    Elaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. Biech is the author and editor of four dozen books, including Pfeiffer Annuals of Training and Consulting, 90 World-Class Activities by 90 World-Class Trainers, Training for Dummies, and others, all published by Wiley. Biech is the recipient of ASTD's highest honor, the Gordon M. Bliss award.

    Innehållsförteckning

    • AcknowledgmentsIntroduction: Your Highway to SuccessSection I: Training Topics 1Chapter 1: Communication: The Most Vital Skill 3Story, Song, Poem, Saying 5Barbara CarnesDo You See What I See? 10Sharon DeraPerception Reflection 13Rodger AdairTuscan Summer Evenings 16Paul SignorelliGo for the Win 19Curtis D. CurryChapter 2: Listening: The Second Half of Communication 23No Advice Please 25Cyndi MaxeyI See You Listening 28Jeannette GraceDo You Know How to Listen? 32Luciana RodriguesYellow Ball 38Rachel Stromberg WicalAre You Smiling? 42Barbara MurrayChapter 3: Customer Service and Sales: Imperative for Organizations 45Defining a Great Customer Experience 47Andrew S. CookWhat’s in the News? 51Steffi PaskowObjection Resolution 54Lori SpanglerChapter 4: Creativity and Innovation: Most Important in a Complex World 57The Penny Story 59Rodger AdairIt’s Not What You Think 62Karen S. SieczkaCreative Storming 69Sandi RutherCreative Word Toss 73Paul SignorelliChapter 5: Diversity and Inclusion: Valuing Differences 77We are All Different 79Kathy ShurteDiversity Quilt 83Rob DentonAre You This or That? 86Marilyn MarlesCultural Networking 89Kenny Sturgeon and Randall LaBrancheGeneration Genius 92Jeanne BaerChapter 6: Teamwork: Get to Know Your Team 101Conceptualization of You 103Joni GoodmanTeam Speed-Dating 105Cynthia SolomonAcquainted Antics 109Jennifer FetterhoffTeam Commercial 113Tara DentonThree Truths and a Lie 116Luciana RodriguesTies That Bind 119Lisa DownsFavorites Poker 121Bob ZimelPersonality Polaroid 131Laura MendelowChapter 7: Teamwork: Working Together 137A Cat and a Fridge 139Meri VillaneCapital Team Building 141Darrell B. UseltonPicture Your Ideal Team 150Lisa HughesPeople to People 154Gale MotePipe Dream 157Rob DentonTeam Think-ING 160Carolyn NilsonBuild a Bridge 162Rob DentonPlanning with Spaghetti and Marshmallows 165Patti UlwellingStraw Towers 169Deborah Covin WilsonHula Hoop Challenge 172Joseph SanchezFrom Seeing to Achieving 176Jeanne BaerThink on Your Feet 181Sharon DeraChapter 8: Leadership: What It Takes to Make a Leader 185The Great Leadership Debate 187Lisa RikeWhat a Difference a Goal Makes 19Barbara CrockettCreate a Vision 193Mel SchnapperPower of Questions 196Lisa RikeVote Trust with Your Feet 200Cindy PhillipsYou Be the Ethicist 204Jeff FurmanValuing the Values 208P. Sethu Madhavan and Yehya M. Al MarzouqiChapter 9: Solving Problems: Find Practical Solutions 221Dig It Up 222Laurie FriedmanConsult the Experts 227Pam NintrupScenario Cards 230Erin MillerThrough the Looking Glass 235Jo Lynn FeinsteinChapter 10: Professional Development: Skills for the Workplace 239Activating Enthusiasm 241Antoinette S. WebsterStress Symphony 245Sarah E. HurstZoom! 248Renie McClayPuzzled Prospects 250Jennifer FetterhoffPerformance Graffiti WallCynthia SolomonPart of the Big Picture 257Sharon DeraMultitasking Stressors 261Barbara MurrayGet Ready for Interviewing 263Ruth SoskinSection II: Training Tools and Techniques 267Chapter 11: Icebreakers: Getting to Know You 269What’s Under Your Bed? 271Christi GilchristTell Me Something Good 274Sharon DeraGetting to Know You . . . Getting to Know All About You 277Sharon DeraWhat’s in a Name? 280Lisa DownsRoll of the Die 282Davis M. RobinsonGuess What We Have in Common 285Sharon DeraImmodest Interview 287J.T. KostmanWhose Snowball? 290Amanda LusterLook What I Can Do! 292Kenneth R. SteinSpell It Out! 294Emily CrouchChapter 12: Openings: Start with a BANG 297Rapid Rate of Change 299Paul TerlemezianFocus Einstein Style 301Paul TerlemezianLearning is Valuable 304Linda KulpLevel the Playing Field 307Patsi R. TurnerMake a Wish 310Beverley TaylorGreat Expectations 312Diana HaumanDefinition BINGO 315Mark BocciaI Said I Need to Learn 318Lou RussellLet Go of Your Fears 321Sandi RutherPurging the Potholes 324Antoinette S. WebsterJazzed 329Barbara MurrayChapter 13: Reviewing: Make It Fun 331PPT Board Game Review 332Deborah ThomasThrow Down Your Answer 336Rebecca JuddLearning Stations 339Sarah BurkeAnswer the Question and Keep the Card 342Lori SpanglerI’ll Say It Myself 345Sue WellerTweet! Key Learnings 348Kella B. PriceChapter 14: New Tools: Add a Twist to Your Techniques 353Speedy SMEs 355Laura MendelowRemember Me? 358Sharon DeraProduct Knowledge Scramble 361Sharon DeraKey Ideas 365Lori SpanglerGive Them the BlackBerries 367Paul TerlemezianTell Me About Yourself 369Kella B. PriceDeal with It 371Tina PressleyBlog and RE-Blog 374Lisa HanebergSuccess Chain 377J.T. HostmanTake Action 380Sandi RutherDirty Training Room 382Todd WhisenantChapter 15: Online Learning: Tools to Try 387Twitter Introductions 389Tara DentonVirtual Warm-Up 39Darlene ChristopherYouTube: A Human Touch 394Joan McGroryVirtual Role Plays 397Darlene ChristopherVirtual Word Cloud 400Joel LamoreauxOnline Review Wheel 403Paul VenderleyChapter 16: Ideas for Your ASTD Chapter 409A Gift to Use 410Kenneth R. SteinBetween Meeting Meetings 412Mary M. RydeskyActivity GPS 414About the Editor 421