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Ronald J. Baker - Measure What Matters to Customers, Inbunden

Inbunden, Engelska, 2006

Measure What Matters to Customers

Av Ronald J. Baker

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Beskrivning
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
Produktinformation
  • Utgivningsdatum: 2006-10-06
  • Mått: 163 x 231 x 20 mm
  • Vikt: 422 g
  • Format: Inbunden
  • Språk: Engelska
  • Antal sidor: 208
  • Förlag: John Wiley & Sons Inc
  • ISBN: 9780471752943
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