Organisation, Interaction and Practice

Nick Llewellyn is Associate Professor (Reader) in the Organisation Studies, Industrial Relations and Organisational Behaviour Group at Warwick Business School, University of Warwick. Jon Hindmarsh is Reader in Work Practice and Technology in the Department of Management, King's College London.

Review of the hardback: 'This volume demonstrates the thousands of 'small ways' and 'artful practices' through which people recognise and reproduce the organisational location of their actions. It offers a rich panorama of ethnomethodologically informed studies of ordinary work and in so doing it brings something distinctive to the table of organisation studies.' Silvia Gherardi, University of Trento

• About the authors; Preface; 1. Work and organisation in real time: an introduction Nick Llewellyn and Jon Hindmarsh; 2. Finding organisation in detail: methodological orientations Jon Hindmarsh and Nick Llewellyn; 3. A kind of governance: rules, time and psychology in organisations Jonathan Potter and Alexa Hepburn; 4. On the reflexivity between setting and practice: the 'recruitment interview' Nick Llewellyn; 5. The situated production of stories David Greatbatch and Timothy Clark; 6. Orders of bidding: organising participation in auction of fine art and antiques Christian Heath and Paul Luff; 7. Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store Colin Clark and Trevor Pinch; 8. The work of the work order: document practice in face-to-face service encounters Robert J. Moore, Jack Whalen and E. Cabell Hankinson Gathman; 9. The interactional accomplishment of a strategic plan Dalvir Samra-Fredericks; 10. Peripherality, participation and communities of practice: examining the patient in dental training Jon Hindmarsh; Bibliography; Index.