For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:"Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches"Sir, your fly is unzipped!" - the art of verbal diplomacyContemporary guidelines for goof-proof e-mailThe top ten career killers and how to beat themGlobal gaffes: easy ways to avoid overseas embarrassmentGrace under fire-surviving dining disasters, party faux-pas and everything in-between

For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:"Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches"Sir, your fly is unzipped!" - the art of verbal diplomacyContemporary guidelines for goof-proof e-mailThe top ten career killers and how to beat themGlobal gaffes: easy ways to avoid overseas embarrassmentGrace under fire-surviving dining disasters, party faux-pas and everything in-between