Business of Hotels

Professor Medlik is an author, consultant and educator with close on half a century of involvement in travel, tourism and hospitality. Former head of the Department of Hotel, Catering and Tourism Management at the University of Surrey, UK, he is now Emeritus Professor of that university. He also held senior academic appointments in the United States, Canada, the West Indies and Australia. His consultancy assignments covered economic, market and trend studies and training, institutions and strategies for sponsors in Britain and abroad. His published work includes 20 books and other publications and more than 100 contributions to the professional and technical press. He is a Fellow of the Hotel and Catering International Management Association, Founder Fellow of the Tourism Society, and was the first Chairman of the Society.

First published in 1980, this newly revised edition covers basic hotel business concepts, guest services, hotelmen [sic] and methods, hotel support services, hotel dimensions, and several appendices. An international framework is emphasized Annotation copyright Book News, Inc. Portland, Or. --This text refers to the Paperback edition.

• Preface; The concept of hotels and hospitality; Structure of the hotel market; The hotel and its functions; Support activities; people and procedures; Appendices