Quality Management Essentials

AvDavid Hoyle

Häftad, Engelska, 2006

594 kr

Beställningsvara. Skickas inom 10-15 vardagar. Fri frakt över 249 kr.

Fler format och utgåvor

Inbunden

2 151 kr

Skickas inom 10-15 vardagar

Beskrivning

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.

Produktinformation

Utgivningsdatum:2006-12-11
Mått:156 x 234 x 13 mm
Vikt:360 g
Format:Häftad
Språk:Engelska
Antal sidor:222
Förlag:Taylor & Francis Ltd
ISBN:9780750667869

Utforska kategorier

Projektledning inom Ekonomi och Ledarskap

Mer om författaren

David Hoyle is an international management consultant with over 30 years' experience in quality management. He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. As well as delivering quality management and auditor training courses throughout the world, he has participated in various industry councils and committees, including the Institute of Quality Assurance.

Recensioner i media

"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical and progressive order, with informative chapter summaries."Paul Harding Managing Director SAQI, e-Quality Edge South Africa

Innehållsförteckning

Preface; Basic concepts of Quality, Quality Management and the ISO regulatory frameworks; How we think about quality and how to achieve quality; Managing quality using ISO 9000; Managing quality in practice using the process approach; Appendices: Planning, documenting and measuring quality: QMS forms and processes; Making the Case for Quality