FileNet

Todd Groff is a Consultant with IBM's Business Consulting Services, having worked in high technology industries for over 15 years. He is responsible for the identification of information access, retrieval and distribution needs while leading a consulting team in the design, implementation and integration of systems. Recent client work involves developing and applying KM tools and processes to both backend administration and critical line of business functions. Successes have included strategic recruiting, data capture operations, and HR Information Systems. All of these areas benefited from the sharing of knowledge and the technology developed by merging multiple centers of expertise. He is currently serving as an advisory member for Oklahoma State University, and has participated as a Member of OSU's "PEW Higher Education Roundtable to Enhance the Vision and Strategic Planning of Oklahoma State University" Thomas Jones is a Consultant with IBM's Business Consulting Services. Current responsibilities include infrastructure design and management of Electronic Document Management Systems for a range of client companies. In addition, Thomas designs and manages commercial and educational Websites and corporate groupware.His Internet background includes Internet consulting and web programming for retail businesses and a variety of vineyards and wineries, as well as Oklahoma State University. Projects have included collaboration applications, Business-to-Business e-Commerce and internal corporate KM solutions. Past and present customers: British Petroleum, EDS, The Williams Companies, Phillips Petroleum, Nuyaka Creek Winery, Tidal School Vineyards, Oklahoma State University, Williams Energy, Fleming Foods, PricewaterhouseCoopers, Accenture, Pressmark Companies and others.

"I provide consulting for ERP software and related business processes. One constant my clients face is knowing what software can and cannot do. They want truth and often get spin. In this age of spin and clouded truth, Todd Groff and Thomas Jones provide a breath of fresh air. They tell the truth and speak their minds. If you want to learn to navigate through FileNet armed with their insight and wisdom, buy this new book and use it. They have years of experience navigating through the FileNet software shoals and have given us a well-marked map."— Gregory S. Bennett, ERP Software Functional Consultant"As a Project Manager, I appreciate not only the coverage Groff and Jones have given to each system but also how they have impressed upon the viewer the linkage between systems. This book extends learning opportunities in many ways and from top to bottom it assumes nothing. Each chapter is written to provide a general knowledge and combines data-intensive index models with scenario-based techniques."— Sandi Owen, Business Analyst

• Chapter 1 FileNet Imaging Overview; Chapter 2 FileNet Products and Services; Chapter 3 FileNet Risks and Opportunities; Chapter 4 FileNet Implementation; Chapter 5 FileNet Integration; Chapter 6 FileNet Administration; Chapter 7 FileNet and Knowledge Management; Chapter 8 FileNet and Enterprise Resource Planning; Chapter 9 Funding and FileNet; Chapter 10 FileNet, Knowledge Management, and Leadership;