Joan E. Pynes is a professor of public administration and director of the raduate certificate in nonprofit management at the University of South Florida. She is the author or coauthor of four books, most recently Human Resources Management for Public and Nonprofit Organizations, 3rd ed. (2009) and Human Resources Management for Health Care Organizations: A Strategic Approach (forthcoming). She is also the author or coauthor of more than fifty academic articles, book chapters, technical reports, and encyclopedia entries about public and nonprofit human resources management.

• Chapter 1 The Independent Nonprofit Sector; Chapter 2 Increased Accountability in the Nonprofit Sector; Chapter 3 Nonprofit Governance; Chapter 4 Understanding Intergovernmental Relations and Public Policy; Chapter 5 Where Revenues Come From and the Importance of Financial Management; Chapter 6 Organizational Effectiveness and Program Measurement; Chapter 7 Human Resources Management; Chapter 8 Advocacy and Lobbying; epilo Epilogue Expectations for the Future;