Mary E. Guy is past President of the American Society for Public Administration (ASPA) and a Fellow of the National Academy of Public Administration (NAPA). Her research focuses on the human processes involved in public service delivery as well as public administration in general. She has earned a number of awards for her work, including five Best Book Awards for Emotional Labor: Putting the Service in Public Service and Emotional Labor and Crisis Response: Working on the Razor’s Edge (co-authored with Sharon Mastracci and Meredith Newman).Marilyn M. Rubin is Professor of Public Administration and Economics at John Jay College of the City of New York, USA and is Director of the College’s MPA Program. She has authored several publications on fiscal policy and budget-related issues and has served as a consultant to municipal, state, federal and international entities. She is a Fellow in NAPA and the winner of a Distinguished Research Award from ASPA.

"This book helps public adminstrators benchmark our field by understanding how far theory and practice have evolved in responding to far reaching social, demographic, economic and political trends. The editors have done practitioners and academics a real service by bringing together in one volume the reflections of top thought leaders in our field covering the major issues ranging from intersectoral relationships to social equity to ethics. This volume will have a long shelf life." - Paul L. Posner, Director of the Master's in Public Administration program at George Mason University, USA"This book weaves a striking tapestry of public administration. The warp threads are the topics of the chapters: ethics, management, IT, equity, federalism, performance, professionalism, and others. The woof threads are the historical trends that all of us are experiencing: changing demographics, communication, accountability, globalization, public debt, inclusiveness, and urbanization. The tapestry weaves together both sets of threads to make a fabric that links together the past and future. All thoughtful observers and practitioners of government need to read this book to understand the strength, flaws, durability, and beauty of this fabric of public administration." - John R. Bartle, Dean of the College of Public Affairs and Community Service, University of Nebraska Omaha, USA

• Foreword, Richard Stillman Preface, Mary E. Guy and Marilyn M. Rubin 1. The Public Context David H. Rosenbloom 2. From Intergovernmental to Intersectoral Donald F. Kettl 3. From Trust to Doubt: The Federal Government’s Tough Challenges Chester A. Newland 4. From Local to Global Donald E. Klingner 5. From Silos to Networks; Hierarchy to Heterarchy Rosemary O’Leary 6. From Administration to Management Kaifeng Yang 7. From Outputs to Outcomes Kathryn E. Newcomer 8. From Paper to Cloud Jooho Lee and B.J. Reed 9. From Sameness to Differentness Norma M. Riccucci 10. From Equality to Social Equity Susan Gooden 11. Seventy-Five Years of Professionalization Jeremy Plant 12. From Ethical Expectations to Professional Standards James H. Svara 13. Looking Back, Moving Forward Mary E. Guy and Marilyn M. Rubin

Mary E. Guy is past President of the American Society for Public Administration (ASPA) and a Fellow of the National Academy of Public Administration (NAPA). Her research focuses on the human processes involved in public service delivery as well as public administration in general. She has earned a number of awards for her work, including five Best Book Awards for Emotional Labor: Putting the Service in Public Service and Emotional Labor and Crisis Response: Working on the Razor’s Edge (co-authored with Sharon Mastracci and Meredith Newman).Marilyn M. Rubin is Professor of Public Administration and Economics at John Jay College of the City of New York, USA and is Director of the College’s MPA Program. She has authored several publications on fiscal policy and budget-related issues and has served as a consultant to municipal, state, federal and international entities. She is a Fellow in NAPA and the winner of a Distinguished Research Award from ASPA.

"This book helps public adminstrators benchmark our field by understanding how far theory and practice have evolved in responding to far reaching social, demographic, economic and political trends. The editors have done practitioners and academics a real service by bringing together in one volume the reflections of top thought leaders in our field covering the major issues ranging from intersectoral relationships to social equity to ethics. This volume will have a long shelf life." - Paul L. Posner, Director of the Master's in Public Administration program at George Mason University, USA"This book weaves a striking tapestry of public administration. The warp threads are the topics of the chapters: ethics, management, IT, equity, federalism, performance, professionalism, and others. The woof threads are the historical trends that all of us are experiencing: changing demographics, communication, accountability, globalization, public debt, inclusiveness, and urbanization. The tapestry weaves together both sets of threads to make a fabric that links together the past and future. All thoughtful observers and practitioners of government need to read this book to understand the strength, flaws, durability, and beauty of this fabric of public administration." - John R. Bartle, Dean of the College of Public Affairs and Community Service, University of Nebraska Omaha, USA

• Foreword, Richard Stillman Preface, Mary E. Guy and Marilyn M. Rubin 1. The Public Context David H. Rosenbloom 2. From Intergovernmental to Intersectoral Donald F. Kettl 3. From Trust to Doubt: The Federal Government’s Tough Challenges Chester A. Newland 4. From Local to Global Donald E. Klingner 5. From Silos to Networks; Hierarchy to Heterarchy Rosemary O’Leary 6. From Administration to Management Kaifeng Yang 7. From Outputs to Outcomes Kathryn E. Newcomer 8. From Paper to Cloud Jooho Lee and B.J. Reed 9. From Sameness to Differentness Norma M. Riccucci 10. From Equality to Social Equity Susan Gooden 11. Seventy-Five Years of Professionalization Jeremy Plant 12. From Ethical Expectations to Professional Standards James H. Svara 13. Looking Back, Moving Forward Mary E. Guy and Marilyn M. Rubin