PATRICIA W. INGRAHAM is professor of public administration and political science and director of the Alan K. Campbell Institute at the Maxwell School, Syracuse University. She is a fellow of the National Academy of Public Administration, and the author of New Paradigms for Government. JAMES R. THOMPSON teaches public administration at the University of Illinois at Chicago. RONALD SANDERS is associate professor at George Washingotn University.

"There has been enormous debate about "reinventing government"--butlittle careful study about what is actually happening. Thisextremely useful book tells the story-behind-the-story. It examinesthe critical steps required to make reinvention work, and the bigproblems that reinvention must solve. Anyone interested inimproving government performance will need to read this book."(Donald F. Kettl, director, The Robert M. LaFollette Institute ofPublic Affairs) "Bureaucracy-busters will benefit from this manual for betteringbusiness practices in government. Its authors offer a practicalguide that does not ignore the considerable obstacles facingreinvention advocates." (Timothy B. Clark, editor and publisher,Government Executive Magazine)

• Part One: Strategic Change in Public Organizations. 1. Ferment on the Front Lines: Designing New Modes ofOrganizing(James R. Thompson). 2. Heroes of the Revolution: Characteristics and Strategies ofReinvention Leaders(Ronald P. Sanders). 3. The Best-Kept Secret in Government: How the NPR TranslatedTheory into Practice(John M. Kamensky). 4. Reinventing Public Agencies: Bottom-Up Versus Top-DownStrategies(James R. Thompson, Ronald P. Sanders). Part Two: The Tactics of Change in Public Organizations. 5. Overcoming Employee Resistance to Change(David C. Frederickson,james L. Perry). 6. Ingredients for Success: Five Factors Necessary for TransformingGovernment(Hal G. Rainey). 7. Tailoring Change Strategies: Alternative Approaches to Reform(B.Guy Peters). Part Three: Lessons for Continuing Transformation. 8. Where the Buck Stops;Accountability in Reformed Public Organizations(Barbara S.Romeck). 9. Making Government Reform Stick: Lessons Learned(Donald J.Savoie). Conclusion: Transforming Management, ManagingTransformation(Patricia W. Ingraham).

PATRICIA W. INGRAHAM is professor of public administration and political science and director of the Alan K. Campbell Institute at the Maxwell School, Syracuse University. She is a fellow of the National Academy of Public Administration, and the author of New Paradigms for Government. JAMES R. THOMPSON teaches public administration at the University of Illinois at Chicago. RONALD SANDERS is associate professor at George Washingotn University.

"There has been enormous debate about "reinventing government"--butlittle careful study about what is actually happening. Thisextremely useful book tells the story-behind-the-story. It examinesthe critical steps required to make reinvention work, and the bigproblems that reinvention must solve. Anyone interested inimproving government performance will need to read this book."(Donald F. Kettl, director, The Robert M. LaFollette Institute ofPublic Affairs) "Bureaucracy-busters will benefit from this manual for betteringbusiness practices in government. Its authors offer a practicalguide that does not ignore the considerable obstacles facingreinvention advocates." (Timothy B. Clark, editor and publisher,Government Executive Magazine)

• Part One: Strategic Change in Public Organizations. 1. Ferment on the Front Lines: Designing New Modes ofOrganizing(James R. Thompson). 2. Heroes of the Revolution: Characteristics and Strategies ofReinvention Leaders(Ronald P. Sanders). 3. The Best-Kept Secret in Government: How the NPR TranslatedTheory into Practice(John M. Kamensky). 4. Reinventing Public Agencies: Bottom-Up Versus Top-DownStrategies(James R. Thompson, Ronald P. Sanders). Part Two: The Tactics of Change in Public Organizations. 5. Overcoming Employee Resistance to Change(David C. Frederickson,james L. Perry). 6. Ingredients for Success: Five Factors Necessary for TransformingGovernment(Hal G. Rainey). 7. Tailoring Change Strategies: Alternative Approaches to Reform(B.Guy Peters). Part Three: Lessons for Continuing Transformation. 8. Where the Buck Stops;Accountability in Reformed Public Organizations(Barbara S.Romeck). 9. Making Government Reform Stick: Lessons Learned(Donald J.Savoie). Conclusion: Transforming Management, ManagingTransformation(Patricia W. Ingraham).

PATRICIA W. INGRAHAM is professor of public administration and political science and director of the Alan K. Campbell Institute at the Maxwell School, Syracuse University. She is a fellow of the National Academy of Public Administration, and the author of New Paradigms for Government. JAMES R. THOMPSON teaches public administration at the University of Illinois at Chicago. RONALD SANDERS is associate professor at George Washingotn University.

"There has been enormous debate about "reinventing government"--butlittle careful study about what is actually happening. Thisextremely useful book tells the story-behind-the-story. It examinesthe critical steps required to make reinvention work, and the bigproblems that reinvention must solve. Anyone interested inimproving government performance will need to read this book."(Donald F. Kettl, director, The Robert M. LaFollette Institute ofPublic Affairs) "Bureaucracy-busters will benefit from this manual for betteringbusiness practices in government. Its authors offer a practicalguide that does not ignore the considerable obstacles facingreinvention advocates." (Timothy B. Clark, editor and publisher,Government Executive Magazine)

• Part One: Strategic Change in Public Organizations. 1. Ferment on the Front Lines: Designing New Modes ofOrganizing(James R. Thompson). 2. Heroes of the Revolution: Characteristics and Strategies ofReinvention Leaders(Ronald P. Sanders). 3. The Best-Kept Secret in Government: How the NPR TranslatedTheory into Practice(John M. Kamensky). 4. Reinventing Public Agencies: Bottom-Up Versus Top-DownStrategies(James R. Thompson, Ronald P. Sanders). Part Two: The Tactics of Change in Public Organizations. 5. Overcoming Employee Resistance to Change(David C. Frederickson,james L. Perry). 6. Ingredients for Success: Five Factors Necessary for TransformingGovernment(Hal G. Rainey). 7. Tailoring Change Strategies: Alternative Approaches to Reform(B.Guy Peters). Part Three: Lessons for Continuing Transformation. 8. Where the Buck Stops;Accountability in Reformed Public Organizations(Barbara S.Romeck). 9. Making Government Reform Stick: Lessons Learned(Donald J.Savoie). Conclusion: Transforming Management, ManagingTransformation(Patricia W. Ingraham).