Making of a Mediator

MICHAEL D. LANG, editor of Mediation Quarterly and former president of the Academy of Family Mediators, has been a practicing mediator for over twenty years. He is professor and special advisor in the Master of Arts in Conflict Analysis and Management Program at Royal Roads University in Victoria, British Columbia. He teaches mediation and conflict resolution at Woodbury College in Vermont, and at Carleton University in Ottawa, Ontario. ALISON TAYLOR has been a professional mediator for over twenty years in public and private mediation. She is coauthor of the classic text Mediation: A Comprehensive Guide to Resolving Conflict Without Litigation. Having taught and supervised interns in a court-connected domestic relations program for ten years, Alison now creates innovative uses of mediation in a milieu treatment facility. She teaches in Portland State University's Master's in Conflict Resolution program and in the Department of Communications Studies at Marylhurst University.

"The Making of a Mediator has been worth waiting for. This workprovides a structure and methodology for those committed to theartful practice of mediation, or for that matter, the pursuit ofany profession." (Robert D. Benjamin, M.S.W., J.D., Mediation andConflict Management Services) "Michael Lang and Alison Taylor lead us on a journey inside themediator's head, charting territory and options previouslyundiscovered by most mediators. They offer assistance to allmediators to take their practice and mediation itself to the nextlevel. Bravo!" (James C. Melamed, J.D., cofounder, MediationInformation and Resource Center) "In this book, practicing mediators will learn how to unleashtalents they didn't know they had and how to keep replicating theirsuccesses for years to come." (Sylvia McMechan, professor, Masterof Arts Program in Conflict Analysis and Management at Royal RoadsUniversity; former executive director, The Network) "An engaging and easy-to-use manual for all peacemakers andconflict resolvers to further their own and others' practices. Iencourage every practitioner and trainer to incorporate these toolsinto their practices." (Juliana Birkhoff, director, Center forResearch and Education, RESOLVE)

• Preface. The Authors. ARTISTRY. Developing Artistry. The Hallmarks of Artistry. Integrating Artistry into Practice. REFLECTIVE PRACTICE. Finding Your Formulation. Mapping Your Constellation of Theories. Putting Reflection into Practice. INTERACTIVE PROCESS. Combining the Elements of Interactive Process. Critical Moments in Interaction. Finding and Keeping the Flow. Conclusion: Expanding Artistry in Our Professional Life. References. Additional Resources. Index.