FRAN REES is the owner of Rees & Associates, a Phoenix-based training and consulting firm. In the year 2001, her consulting firm celebrates her fifteenth year in business. Since the publication of the first edition of How to Lead Work Teams: Facilitation Skills in 1991, Fran has increasingly focused her work on team development, team leadership, and facilitator training, and consults to a variety of organizations. She designs and facilitates meetings for both public and private organizations and has conducted numerous management development, workforce diversity, mentoring, and train-the-trainer programs.

"The new edition hits the nail on the head. Every employee who works as a member of a team needs to learn facilitation skills. How to Lead Work Teams explains and describes skills and practical techniques in a very readable way." (Judith C. Tingley, president, Performance Improvement Pros, Inc) "An indispensable resource in our work culture, where we train and encourage all people to lead and make a difference. How to Lead Work Teams provides insightful approaches and clear instructions for facilitating that make it a valuable tool for managers, team leaders, and, indeed, all employees." (Tom Baily, training and development consultant, Medtronic, Tempe, Arizona) "Fran Rees identifies the key ingredients for leaders and teams to work together effectively and efficiently in teams. This book is an invaluable resource full of ideas, creative solutions, and practical applications. " (Pris Ronan, president, Life Design, Inc., and owner, Strategic Learning Solutions) "As leaders are having to deal with greater degrees of uncertainty and ambiguity, it is imperative for them to adopt a more facilitative style. Fran Rees has updated her original classic, How to Lead Work Teams, which provides an insightful and very practical approach to helping leaders become more facilitative and purposeful in their role." (Douglas Reid, president, Douglas Reid & Associates)

• Introduction. TEAMWORK IN EVOLVING ORGANIZATIONS. The New Workplace. From Teams to Teamwork. A FACILITATIVE STYLE OF LEADERSHIP. How to L.E.A.D. From Controlling to Facilitating. Facilitation Ignites Team Spirit. The New Team Leader. FACILITATING PRODUCTIVE TEAM COMMUNICATION. Facilitating One on One. Facilitating Communication of Distance Teams. FACILITATING TEAM MEETINGS. Leading a Participative Team Meeting. Planning and Focusing the Meeting. Encouraging Participation. Recording People's Ideas. Managing Group Process. Reaching Consensus and Closure. References and Bibliography. About the Author. Index.