Joseph C. Burke—professor, administrator, and researcher—is director of  the Public Higher Education Program and senior fellow at the Rockefeller Institute of Government.

"It is an excellent resource for those who wish to further policy development toward better accountability in higher education." (Journal of College Student Development, March/April 2006)

• Preface ixThe Editor xxiThe Contributors xxiii1 The Many Faces of Accountability 1Joseph C. Burke2 Accountability and the Private Sector: State and Federal Perspectives 25William M. Zumeta3 Accountability and Governance 55Richard C. Richardson Jr., Thomas R. Smalling4 Accountability and Accreditation: Can Reforms Match Increasing Demands? 78Ralph A. Wolff5 Can Assessment Serve Accountability? It Depends on the Question 104Peter T. Ewell6 Standardized Testing and Accountability: Finding the Way and the Will 125T. Dary Erwin7 Imagine Asking the Client: Using Student and Alumni Surveys for Accountability in Higher Education 148George D. Kuh8 Academic Audit for Accountability and Improvement 173William F. Massy9 State-by-State Report Cards: Public Purposes and Accountability for a New Century 198Patrick M. Callan, Joni E. Finney10 Reinventing Accountability: From Bureaucratic Rules to Performance Results 216Joseph C. Burke11 Resources and Reputation in Higher Education: Double, Double, Toil and Trouble 246J. Fredericks Volkwein, Stephen D. Grunig12 The Dog That Doesn’t Bark: Why Markets Neither Limit Prices nor Promote Educational Quality 275Robert M. Zemsky13 The Three Corners of the Accountability Triangle: Serving All, Submitting to None 296Joseph C. BurkeReferences 325Name Index 349Subject Index 355