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    1. Ekonomi och Ledarskap
    2. Företagsekonomi
    3. Affärsstrategi

    Many Thin Companies

    The Change in Customer Dealings and Managers Since September 11, 2001

    AvDavid L Loudon,Tony Carter

    Inbunden, Engelska, 2004

    1 810 kr

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    Häftad

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    Beskrivning

    Discover what happened to the economy after 9/11from an insider outlook Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001 is an up-to-date examination of the aftereffects of the World Trade Center bombings upon businesses nationwide. In this important text, you will learn about the efforts of several companies that were hit hard by 9/11, including Aon Corporation and PricewaterhouseCoopers. This resource will help university professors and studentsas well as consultants and managers already at workunderstand more clearly the current business trends and prepare them for future consequences. Many Thin Companies looks at how the tragedy has forever altered the economy, advertising practices, and consumer behavior. The book supplies statistics and case studies for New York City commerce, the airlines industry, and several well-known companies from both before and after 9/11revealing the patterns of growth, decline, and return. It also contains valuable information on how companies can reorganize their internal structure and distribution of funds with more effort on safety and crisis management planning. With Many Thin Companies, you’ll gain a better understanding of:New York City’s proposed budget gap-closing plan increasing security needs despite financial difficulties The Verizon Promisehow Verizon was able to restore service in Manhattan in one week, thanks to preparedness and sales organization communication starting overplanning new outcomes for businesses after unexpected hardships performance issueshow to take care of the employees after a crisis international marketing concerns post-September 11 Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001 provides a wealth of data that can be used to help prepare companies and industries for the short- and long-term consequences of 9/11. This book can help you prevent oversights and ensure that the businesses you work with are dependable to shareholders and consumers when that security is most needed.

    Produktinformation

    • Utgivningsdatum:2004-09-28
    • Mått:152 x 229 x 12 mm
    • Vikt:420 g
    • Format:Inbunden
    • Språk:Engelska
    • Antal sidor:138
    • Förlag:Taylor & Francis Inc
    • ISBN:9780789022479

    Utforska kategorier

    • Affärsstrategi inom Ekonomi och Ledarskap

    Innehållsförteckning

    • Foreword (Dr. Joseph Stiglitz) Preface and Acknowledgments Chapter 1. Changes in Organizations and Management Practices Leadership and September 11 Crisis Management System Checklist The Visiting Nurse Service of New York and September 11 Conclusion Chapter 2. Economy Fragility of Confidence Chapter 3. Airlines Consumer Behavior Pre-September 11, 2001 The Immediate Impact of September 11 on the Travel Industry Chapter 4. Airline Consumers The Consumer Government Assistance and Business Reforms Chapter 5. Airline Overview Overview of the Airline Industry The Aftermath of September 11 Chapter 6. Advertisers and Consumer Behavior The New Economy Advertising Consumer Behavior Chapter 7. Verizon Sales Organizational Communication Chapter 8. Aon Introduction The 1993 World Trade Center Bombing The September 11 Attacks Chapter 9. PricewaterhouseCoopers Overview PwC’s Customers Conclusion Chapter 10. A Global Examination of International Marketing Introduction International Marketing International Marketing Concerns Post-September 11 Conclusion Notes Index
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