Managing Conversations With Hostile Adults

Strategies for Teachers

Inbunden, Engelska, 2000

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Beskrivning

Based on an in-depth study of over 250 actively practicing teachers and certified school support professionals, this book identifies and explains the 15 most effective strategies an educator can use in order to diffuse hostile conversations with adults. The authors present a variety of stressful confrontations: from curbing the school gossip and dealing with public humiliation, to surviving a false sexual accusation and neutralizing encounters with out-of-control individuals under the influence of drugs and/or alcohol. In each chapter, after presenting the reader with a real-life confrontation, both the psychological and educational viewpoints are considered, the educator's effectiveness in handling the situation is analyzed, and strategies and suggestions for application to additional circumstances are discussed.

Produktinformation

Utgivningsdatum:2000-11-28
Mått:152 x 228 x 12 mm
Vikt:340 g
Format:Inbunden
Språk:Engelska
Antal sidor:128
Upplaga:1
Förlag:SAGE Publications
ISBN:9780803968103

Utforska kategorier

Pedagogisk metodik inom Psykologi och pedagogik

Mer om författaren

Georgia J Kosmoski is Professor of Educational Administration at Governors State University located outside of Chicago, Illinois. She has been an educator for over 25 years She has been a teacher, assistant principal, principal, and assistant superintendent. Dennis R Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga universities. He is a nationally recognized clinical and voactional expert who speaks and writes regularly in the fields of both psychology and education.

Recensioner i media

"Excellent examples provided to illustrate each point. A good balance between research and practical solutions."

Innehållsförteckning

Defusing the Angry ScreamerDealing with Public HumiliationHandling Parents with BlindersNeutralizing One Under the Influence of Drugs or AlcoholRefusing to Be CoercedConfronting a Colleague Who Steals Your WorkSurviving a False Sexual AccusationCurbing the School GossipReversing a Non-Supportive ActionWhat WorksThe 15 Most Often-Used Strategies When Engaged in Difficult, Frustrating and Hostile Conversations