`This is a most useful resource book for those involved in setting up and/or managing agencies..This book is particularly strong on the employment and management of counsellors and the environment in which they are to work, and the development of good standards′ - Counselling`This practical book is a must for any one who has just completed a Diploma in Counselling and is about to set up in private practice or start a counselling service.... A very useful, handy reference book that I would recommend, not only to anyone contemplating setting up a counselling service, but to individuals and organisations already in operation.′ - British Journal of Guidance & Counselling

• Laying the FoundationsCreating a Counselling ServiceBuilding a Sound StructureManagement IssuesStaff Recruitment and SelectionEnsuring Competent, Professional and Safe PracticeDaily Working PracticesManaging CrisisManaging Managing!

`This is a most useful resource book for those involved in setting up and/or managing agencies..This book is particularly strong on the employment and management of counsellors and the environment in which they are to work, and the development of good standards′ - Counselling`This practical book is a must for any one who has just completed a Diploma in Counselling and is about to set up in private practice or start a counselling service.... A very useful, handy reference book that I would recommend, not only to anyone contemplating setting up a counselling service, but to individuals and organisations already in operation.′ - British Journal of Guidance & Counselling

• Laying the FoundationsCreating a Counselling ServiceBuilding a Sound StructureManagement IssuesStaff Recruitment and SelectionEnsuring Competent, Professional and Safe PracticeDaily Working PracticesManaging CrisisManaging Managing!

`This is a most useful resource book for those involved in setting up and/or managing agencies..This book is particularly strong on the employment and management of counsellors and the environment in which they are to work, and the development of good standards′ - Counselling`This practical book is a must for any one who has just completed a Diploma in Counselling and is about to set up in private practice or start a counselling service.... A very useful, handy reference book that I would recommend, not only to anyone contemplating setting up a counselling service, but to individuals and organisations already in operation.′ - British Journal of Guidance & Counselling

• Laying the FoundationsCreating a Counselling ServiceBuilding a Sound StructureManagement IssuesStaff Recruitment and SelectionEnsuring Competent, Professional and Safe PracticeDaily Working PracticesManaging CrisisManaging Managing!