Culturally Tuning Change Management

Risto Gladden, PMP, PgMP, MBCS CITP, CCMP is a UK-based change management consultant. He is passionate about helping organisations turn their aspirations into real benefits by building their capability for managing change and helping stakeholders make sense of the challenges and opportunities facing them. Over the past 20 years, he has successfully led programmes of change for organisations in the UK, US, Europe, Russia, South Africa, and Latin America. His practical experience is underpinned by management Master of Science in Project Management and certifications from globally recognised organisations including: Prosci, Association of Change Management Professionals (ACMP), Project Management Institute (PMI), British Computer Society (BCS), and Scrum Alliance, amongst others. He was a member of the ACMP Standards Working Group tasked with the development of first global standard for change management, and served as a member and chair of the Credential Governance Committee. He is also a Chartered Membership Assessor for BCS and a Prosci Certified Advanced Instructor.

• DedicationContentsList of FiguresList of TablesPrefaceAcknowledgmentsAbout the AuthorPart I Change, Culture, and PerspectiveChapter 1 Change Management Is Essential . . .and Sometimes MessyChapter 2 Title Culture and Cultural DimensionsChapter 3 The West and the RestPart II Culturally Tuning Change Management: Putting Cultural Research into PracticeChapter 4 Adapting to Cultural Differences in Leadership Behaviors and Decision MakingChapter 5 Getting It Right When Communicating Across CulturesChapter 6 Influence of Culture on Group Identification, Performance, and MotivationChapter 7 Influence of Cultural Dimensions on Learning and Knowledge TransmissionChapter 8 Understanding Resistance to Change Across CulturesChapter 9 Culture’s Influences Vary by ContextChapter 10 Key Competencies for Leading and Managing Change Across CulturesChapter 11 ConclusionReferencesFurther ReadingIndex