Gregory C. Thompson is Associate Dean of the University of Utah’s J. Willard Marriott Library for Special Collections; he is also Adjunct Assistant Professor of History. He received a BS from Colorado State University, BA from Fort Lewis College, and MS and doctoral degrees from the University of Utah. Greg has published several monographs on the Ute tribe, including Southern Ute Lands, 1848–1899: The Creation of a Reservation (1972); The Southern Utes: A Tribal History (1972); and co-edited, with Floyd A. O’Neil, A History of the Indians of the United States: A Syllabus (1979). He is a founding member of the Alf Engen Ski Museum Board and serves on the Board of Trustees. His latest publication, with Alan K. Engen, is First Tracks: A Century of Skiing (2001), which focuses on the history of skiing in Utah. Greg is also the general editor for the Tanner Trust Publication Series, Utah, The Mormons, and the West.Harish Maringanti is Associate Dean for IT and Digital Library Services at the J. Willard Marriott Library. He is responsible for advancing the library’s technology initiatives, including strategy, policies, compliance, business processes, and infrastructure. Previously, he served in various roles at Kansas State University Libraries, where he led several technology initiatives. He holds an MS in computing and information sciences and a graduate certificate in organizational leadership from Kansas State University, in addition to a BE from Osmania University, India. Harish is the lead Principal Investigator on an Institute of Museum and Library Services grant. He has also received grants from the Office of Vice President for Research at the University of Utah. While at Kansas State, he was the lead technical architect on a Targeted Excellence grant from the K-State Office of the Provost. His research has appeared in journals including the Journal of Agricultural and Food Information, Proceedings of TDWG, and Proceedings of the 2016 ACM on SIGUCCS Annual Conference.Rick Anderson is associate dean for collections and scholarly communication in the J. Willard Marriott Library at the University of Utah. He has worked previously as a bibliographer for YBP, Inc.; as head acquisitions librarian for the University of North Carolina, Greensboro; and as director of resource acquisition at the University of Nevada, Reno. He serves on numerous editorial and advisory boards, is a regular contributor to The Scholarly Kitchen, and has been a regular contributor to Library Journal's Academic Newswire. His book Buying and Contracting for Resources and Services: A How-to-Do-It Manual for Librarians was published in 2004 by Neal-Schuman. In 2005, he was identified by Library Journal as a “Mover & Shaker”—one of the “50 people shaping the future of libraries.” In 2008, he was elected president of the North American Serials Interest Group, and he was named an ARL Research Library Leadership Fellow for 2009–2010. In 2013, he was the recipient of the HARRASSOWITZ Leadership in Library Acquisitions Award and was invited to give the Gould Distinguished Lecture on Technology and the Quality of Life at the University of Utah. In 2015, he was elected president of the Society for Scholarly Publishing. He is a popular speaker on subjects related to the future of scholarly communication and research libraries.Catherine B. Soehner is the Associate Dean for Research and User Services at the University of Utah’s J. Willard Marriott Library. She is responsible for most public services in the Library with a focus on faculty outreach, student services, and campus collaborations. Catherine has served as a manager and leader of libraries for 20 years at the University of California in Santa Cruz and the University of Michigan. Her recent publications and presentations have focused on crisis communication, holding effective difficult conversations, and change management.Alberta Comer holds an MLS from Indiana University-Bloomington. She has served as Dean and University Librarian at the J. Willard Marriott Library at the University of Utah since 2013 and has served as an officer on the Salt Lake City Public Library’s Board of Trustees. Alberta is co-Principal Investigator on a Mellon Foundation grant. She was formerly Library Dean at Cunningham Memorial Library, Indiana State University. Alberta has served as editor of Indiana Libraries as well as editor of Cognotes, the daily paper of the American Library Association Conference.

• Introduction: Why Engage in Strategic Planning?Chapter 1: PreplanningChapter 2: FacilitationChapter 3: FeedbackChapter 4: CommunicationChapter 5: ImplementationChapter 6: AssessmentChapter 7: Tying It All TogetherAppendixesAppendix A A Vision for Our Users, A Vision for Ourselves: Marriott Library Strategic Plan 2011–2013Appendix B Executive Council Strategic Planning Retreat AgendaAppendix C University of Utah Strategic GoalsAppendix D Marriott Library Strategic Directions 2015–2020Appendix E IRB ApprovalAppendix F University of Utah Survey Tester EmailAppendix G SurveyAppendix H Consent Cover Letter for SurveyAppendix I Final Report and RecommendationsAppendix J Focus Group QuestionsAppendix K Prize Acceptance LetterReferencesAbout the AuthorsIndex

Gregory C. Thompson is Associate Dean of the University of Utah’s J. Willard Marriott Library for Special Collections; he is also Adjunct Assistant Professor of History. He received a BS from Colorado State University, BA from Fort Lewis College, and MS and doctoral degrees from the University of Utah. Greg has published several monographs on the Ute tribe, including Southern Ute Lands, 1848–1899: The Creation of a Reservation (1972); The Southern Utes: A Tribal History (1972); and co-edited, with Floyd A. O’Neil, A History of the Indians of the United States: A Syllabus (1979). He is a founding member of the Alf Engen Ski Museum Board and serves on the Board of Trustees. His latest publication, with Alan K. Engen, is First Tracks: A Century of Skiing (2001), which focuses on the history of skiing in Utah. Greg is also the general editor for the Tanner Trust Publication Series, Utah, The Mormons, and the West.Harish Maringanti is Associate Dean for IT and Digital Library Services at the J. Willard Marriott Library. He is responsible for advancing the library’s technology initiatives, including strategy, policies, compliance, business processes, and infrastructure. Previously, he served in various roles at Kansas State University Libraries, where he led several technology initiatives. He holds an MS in computing and information sciences and a graduate certificate in organizational leadership from Kansas State University, in addition to a BE from Osmania University, India. Harish is the lead Principal Investigator on an Institute of Museum and Library Services grant. He has also received grants from the Office of Vice President for Research at the University of Utah. While at Kansas State, he was the lead technical architect on a Targeted Excellence grant from the K-State Office of the Provost. His research has appeared in journals including the Journal of Agricultural and Food Information, Proceedings of TDWG, and Proceedings of the 2016 ACM on SIGUCCS Annual Conference.Rick Anderson is associate dean for collections and scholarly communication in the J. Willard Marriott Library at the University of Utah. He has worked previously as a bibliographer for YBP, Inc.; as head acquisitions librarian for the University of North Carolina, Greensboro; and as director of resource acquisition at the University of Nevada, Reno. He serves on numerous editorial and advisory boards, is a regular contributor to The Scholarly Kitchen, and has been a regular contributor to Library Journal's Academic Newswire. His book Buying and Contracting for Resources and Services: A How-to-Do-It Manual for Librarians was published in 2004 by Neal-Schuman. In 2005, he was identified by Library Journal as a “Mover & Shaker”—one of the “50 people shaping the future of libraries.” In 2008, he was elected president of the North American Serials Interest Group, and he was named an ARL Research Library Leadership Fellow for 2009–2010. In 2013, he was the recipient of the HARRASSOWITZ Leadership in Library Acquisitions Award and was invited to give the Gould Distinguished Lecture on Technology and the Quality of Life at the University of Utah. In 2015, he was elected president of the Society for Scholarly Publishing. He is a popular speaker on subjects related to the future of scholarly communication and research libraries.Catherine B. Soehner is the Associate Dean for Research and User Services at the University of Utah’s J. Willard Marriott Library. She is responsible for most public services in the Library with a focus on faculty outreach, student services, and campus collaborations. Catherine has served as a manager and leader of libraries for 20 years at the University of California in Santa Cruz and the University of Michigan. Her recent publications and presentations have focused on crisis communication, holding effective difficult conversations, and change management.Alberta Comer holds an MLS from Indiana University-Bloomington. She has served as Dean and University Librarian at the J. Willard Marriott Library at the University of Utah since 2013 and has served as an officer on the Salt Lake City Public Library’s Board of Trustees. Alberta is co-Principal Investigator on a Mellon Foundation grant. She was formerly Library Dean at Cunningham Memorial Library, Indiana State University. Alberta has served as editor of Indiana Libraries as well as editor of Cognotes, the daily paper of the American Library Association Conference.

• Introduction: Why Engage in Strategic Planning?Chapter 1: PreplanningChapter 2: FacilitationChapter 3: FeedbackChapter 4: CommunicationChapter 5: ImplementationChapter 6: AssessmentChapter 7: Tying It All TogetherAppendixesAppendix A A Vision for Our Users, A Vision for Ourselves: Marriott Library Strategic Plan 2011–2013Appendix B Executive Council Strategic Planning Retreat AgendaAppendix C University of Utah Strategic GoalsAppendix D Marriott Library Strategic Directions 2015–2020Appendix E IRB ApprovalAppendix F University of Utah Survey Tester EmailAppendix G SurveyAppendix H Consent Cover Letter for SurveyAppendix I Final Report and RecommendationsAppendix J Focus Group QuestionsAppendix K Prize Acceptance LetterReferencesAbout the AuthorsIndex

Gregory C. Thompson is Associate Dean of the University of Utah’s J. Willard Marriott Library for Special Collections; he is also Adjunct Assistant Professor of History. He received a BS from Colorado State University, BA from Fort Lewis College, and MS and doctoral degrees from the University of Utah. Greg has published several monographs on the Ute tribe, including Southern Ute Lands, 1848–1899: The Creation of a Reservation (1972); The Southern Utes: A Tribal History (1972); and co-edited, with Floyd A. O’Neil, A History of the Indians of the United States: A Syllabus (1979). He is a founding member of the Alf Engen Ski Museum Board and serves on the Board of Trustees. His latest publication, with Alan K. Engen, is First Tracks: A Century of Skiing (2001), which focuses on the history of skiing in Utah. Greg is also the general editor for the Tanner Trust Publication Series, Utah, The Mormons, and the West.Harish Maringanti is Associate Dean for IT and Digital Library Services at the J. Willard Marriott Library. He is responsible for advancing the library’s technology initiatives, including strategy, policies, compliance, business processes, and infrastructure. Previously, he served in various roles at Kansas State University Libraries, where he led several technology initiatives. He holds an MS in computing and information sciences and a graduate certificate in organizational leadership from Kansas State University, in addition to a BE from Osmania University, India. Harish is the lead Principal Investigator on an Institute of Museum and Library Services grant. He has also received grants from the Office of Vice President for Research at the University of Utah. While at Kansas State, he was the lead technical architect on a Targeted Excellence grant from the K-State Office of the Provost. His research has appeared in journals including the Journal of Agricultural and Food Information, Proceedings of TDWG, and Proceedings of the 2016 ACM on SIGUCCS Annual Conference.Rick Anderson is associate dean for collections and scholarly communication in the J. Willard Marriott Library at the University of Utah. He has worked previously as a bibliographer for YBP, Inc.; as head acquisitions librarian for the University of North Carolina, Greensboro; and as director of resource acquisition at the University of Nevada, Reno. He serves on numerous editorial and advisory boards, is a regular contributor to The Scholarly Kitchen, and has been a regular contributor to Library Journal's Academic Newswire. His book Buying and Contracting for Resources and Services: A How-to-Do-It Manual for Librarians was published in 2004 by Neal-Schuman. In 2005, he was identified by Library Journal as a “Mover & Shaker”—one of the “50 people shaping the future of libraries.” In 2008, he was elected president of the North American Serials Interest Group, and he was named an ARL Research Library Leadership Fellow for 2009–2010. In 2013, he was the recipient of the HARRASSOWITZ Leadership in Library Acquisitions Award and was invited to give the Gould Distinguished Lecture on Technology and the Quality of Life at the University of Utah. In 2015, he was elected president of the Society for Scholarly Publishing. He is a popular speaker on subjects related to the future of scholarly communication and research libraries.Catherine B. Soehner is the Associate Dean for Research and User Services at the University of Utah’s J. Willard Marriott Library. She is responsible for most public services in the Library with a focus on faculty outreach, student services, and campus collaborations. Catherine has served as a manager and leader of libraries for 20 years at the University of California in Santa Cruz and the University of Michigan. Her recent publications and presentations have focused on crisis communication, holding effective difficult conversations, and change management.Alberta Comer holds an MLS from Indiana University-Bloomington. She has served as Dean and University Librarian at the J. Willard Marriott Library at the University of Utah since 2013 and has served as an officer on the Salt Lake City Public Library’s Board of Trustees. Alberta is co-Principal Investigator on a Mellon Foundation grant. She was formerly Library Dean at Cunningham Memorial Library, Indiana State University. Alberta has served as editor of Indiana Libraries as well as editor of Cognotes, the daily paper of the American Library Association Conference.

• Introduction: Why Engage in Strategic Planning?Chapter 1: PreplanningChapter 2: FacilitationChapter 3: FeedbackChapter 4: CommunicationChapter 5: ImplementationChapter 6: AssessmentChapter 7: Tying It All TogetherAppendixesAppendix A A Vision for Our Users, A Vision for Ourselves: Marriott Library Strategic Plan 2011–2013Appendix B Executive Council Strategic Planning Retreat AgendaAppendix C University of Utah Strategic GoalsAppendix D Marriott Library Strategic Directions 2015–2020Appendix E IRB ApprovalAppendix F University of Utah Survey Tester EmailAppendix G SurveyAppendix H Consent Cover Letter for SurveyAppendix I Final Report and RecommendationsAppendix J Focus Group QuestionsAppendix K Prize Acceptance LetterReferencesAbout the AuthorsIndex