Bokus
Stephen Stirk, Helen Sanderson - Creating Person-Centred Organisations, E-bok

E-bok, Engelska, 2012

Creating Person-Centred Organisations

Strategies and Tools for Managing Change in Health, Social Care and the Voluntary Sector

Av Stephen Stirk, Helen Sanderson

652 kr

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Beskrivning
Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services.Creating Person-Centred Organisations is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing change. Drawing on the pioneering work of the social care charity United Response, the authors provide a wealth of practical tools and techniques to enable organisations within health, social care and the voluntary sector to use person-centred thinking tools and approaches to move towards becoming person-centred organisations.This is an essential guide for managers and leaders within private, statutory and voluntary organisations.Stephen Stirk is Director of Human Resources at the social care charity United Response. He has had over 30 years' experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline. Helen Sanderson is Director of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She has worked with a range of providers to enable them to deliver more personalised services. She is co-author (with Jaimee Lewis) of A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley Publishers).
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Stephen Stirk is Director of Human Resources for the social care charity United Response. He has had over 30 years' experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline. Helen Sanderson is Director of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She has worked with a range of providers to enable them to deliver more personalised services. She is co-author (with Jaimee Lewis) of A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley Publishers).

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The book aims to define what person-centred practice means in organisation which aspire to deliver personalised services... The checklists in each chapter describe both the detail of what we expect to see in a person-centred organisation and they also give readers an opportunity to celebrate areas of responsibility that are being delivered well and to think about areas where development might occur... This person-centred approach on "one-to-one", focuses on there being opportunities for appreciation and feedback and reflection on progress and learning and an opportunity for shared problem-solving... Person-centred practices enable teams to deliver, at their best, in ways that work for everyone... The concluding chapter summarises the book so well that it alone could be used as the principles of good practice... If people working in health and social care use the tools and techniques provided by Stephen Stirk and Helen Sanderson, then they will have a multitude of options to take their organisation forward to become truly person-centred.

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