The first half of this book is designed as a mini-dictionary or glossary of common terms used in planning, measuring, and managing performance. The second half includes tips and techniques for reviewing performance, diagnosing problems, deciding on action plans, and evaluating links between measures and strategies.This succinct and handy guide will be a constant companion as you engage in performance management in your organization.hr"An excellent book by an excellent author. This 56-page book is a great tool for managers who need a ‘quick reference’ during any type of business meeting where results are discussed or plans are developed. The author does a great job of covering virtually all core facets of Performance Management in a text that takes less than one day to read." Ray DiGiacomo, Jr. San Juan Capistrano, California
