Inbunden, Engelska, 1993
Inbound Call Centers
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Beskrivning
Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
Produktinformation
- Utgivningsdatum: 1993-12-01
- Mått: 152 x 229 x 14 mm
- Vikt: 454 g
- Format: Inbunden
- Språk: Engelska
- Antal sidor: 192
- Förlag: Artech House Publishers
- Serie: Telecommunications Library
- ISBN: 9780890066409
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