Practical Guide to Software Quality Management

John W. Horch is certified as a software quality analyst, software quality examiner, and systems professional. He presently verifies and validates documentation and software development programs and reviews these programs on behalf of government and commercial clients. A Senior Member of the IEEE and the ASQC, Dr. Horch chaired of the IEEE Computer Society Software Subcommittee for 7 years. He received his Ph.D. in information systems from Kennedy Western University.

• Elements of the Software Quality System: A Primer for Managers and Engineers: Definitions. The Elements of the Software Quality System. Additional Issues. Summary. Additional Reading. Standards: Areas of Standardization. Sources of Standards. Selection of Standards. Promulgation of Standards. Summary. Additional Reading. Reviews: Types of Reviews. Review Subjects. Documentation Reviews. Summary. Additional Reading. Testing: Types of Testing. Test Planning and Conduct. Who Does the Testing- Summary. Additional Reading. Defect Analysis: Analysis Concepts. Locating Data. Defect Repair and Closure. Collecting Measurements. Quality Tools. Selecting Metrics. Implementing Defect Analysis. Summary. Additional Reading. Configuration Management. Configuration Identification. Configuration Control. Configuration Accounting. Summary. Additional Reading. Associated Quality Concerns: Security. Education. Vendor Management. Software Maintenance. Additional Reading. Software Documentation: Management Documents. Development Documents. Test Documentation. User Documentation. Training Documentation. Documentation Standards. Summary. Additional Reading. Quality System Implementation: Charter. Management Commitment. Organizational Considerations. Development Organization Participation. Implementation Strategies. SQS Improvement. Summary. Additional Reading.