Designing and Delivering Superior Customer Value
Art Weinstein, William C. Johnson
Inbunden, 2019
3 108 kr
Designing and Delivering Superior Customer Value
Concepts, Cases, and Applications
AvWilliam C. Johnson,Art Weinstein
E-bok
PDF, Engelska, 20201 099 kr
Läs direkt i Bokus Reader – eller ladda ned till din enhet (PDF kräver ofta zoom och scroll på små skärmar).
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Beskrivning
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
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