Howard Thomas is an emeritus professor of strategic management at Singapore Management University. He was the inaugural Ahmass Fakahany Professor of Global Leadership at Questrom School of Business, Boston University (2015–2020). He was a ‘serial dean’ in business schools on four continents. He is the current dean of the Fellows college of the British Academy of Management. He is a highly cited scholar and has published over 40 books and over 300 articles. He continues to serve the academic community through his roles and fellowships in organisations such as AoM, SMU, and EFMD. Havovi Joshi is the Director, Centre for Management Practice at Singapore Management University. She is also the Editor-in-Chief of Asian Management Insights and has served as a chief collaborator and editor on several book projects. Havovi is a widely published award-winning case author.

• Introduction 1. iCare Benefits: Assisting Low-Income Retail Consumers in Vietnam 2. Fullerton Myanmar: Delivering Financial Inclusion through Social Impact and Technology 3. Yangon Bakehouse: A Social Enterprise in Myanmar4. SureCash: Promoting Financial Inclusion in Bangladesh 5. Veriown: Connecting the Invisible Woman in India 6. Great Women: Integrating Micro-Entrepreneurs into the Regional Value Chain 7. Homage: Harnessing Technology to Tackle Singapore’s Ageing Challenges 8. Juntos Global: Deploying Human-centred Design to Motivate the Newly Banked 9. Bettr Barista: A Shot at Better Lives 10. Base of Pyramid Hub: Connecting Solutions 11. Conclusion

Howard Thomas is an emeritus professor of strategic management at Singapore Management University. He was the inaugural Ahmass Fakahany Professor of Global Leadership at Questrom School of Business, Boston University (2015–2020). He was a ‘serial dean’ in business schools on four continents. He is the current dean of the Fellows college of the British Academy of Management. He is a highly cited scholar and has published over 40 books and over 300 articles. He continues to serve the academic community through his roles and fellowships in organisations such as AoM, SMU, and EFMD. Havovi Joshi is the Director, Centre for Management Practice at Singapore Management University. She is also the Editor-in-Chief of Asian Management Insights and has served as a chief collaborator and editor on several book projects. Havovi is a widely published award-winning case author.

• Introduction 1. iCare Benefits: Assisting Low-Income Retail Consumers in Vietnam 2. Fullerton Myanmar: Delivering Financial Inclusion through Social Impact and Technology 3. Yangon Bakehouse: A Social Enterprise in Myanmar4. SureCash: Promoting Financial Inclusion in Bangladesh 5. Veriown: Connecting the Invisible Woman in India 6. Great Women: Integrating Micro-Entrepreneurs into the Regional Value Chain 7. Homage: Harnessing Technology to Tackle Singapore’s Ageing Challenges 8. Juntos Global: Deploying Human-centred Design to Motivate the Newly Banked 9. Bettr Barista: A Shot at Better Lives 10. Base of Pyramid Hub: Connecting Solutions 11. Conclusion

Howard Thomas is an emeritus professor of strategic management at Singapore Management University. He was the inaugural Ahmass Fakahany Professor of Global Leadership at Questrom School of Business, Boston University (2015–2020). He was a ‘serial dean’ in business schools on four continents. He is the current dean of the Fellows college of the British Academy of Management. He is a highly cited scholar and has published over 40 books and over 300 articles. He continues to serve the academic community through his roles and fellowships in organisations such as AoM, SMU, and EFMD. Havovi Joshi is the Director, Centre for Management Practice at Singapore Management University. She is also the Editor-in-Chief of Asian Management Insights and has served as a chief collaborator and editor on several book projects. Havovi is a widely published award-winning case author.

• Introduction 1. iCare Benefits: Assisting Low-Income Retail Consumers in Vietnam 2. Fullerton Myanmar: Delivering Financial Inclusion through Social Impact and Technology 3. Yangon Bakehouse: A Social Enterprise in Myanmar4. SureCash: Promoting Financial Inclusion in Bangladesh 5. Veriown: Connecting the Invisible Woman in India 6. Great Women: Integrating Micro-Entrepreneurs into the Regional Value Chain 7. Homage: Harnessing Technology to Tackle Singapore’s Ageing Challenges 8. Juntos Global: Deploying Human-centred Design to Motivate the Newly Banked 9. Bettr Barista: A Shot at Better Lives 10. Base of Pyramid Hub: Connecting Solutions 11. Conclusion