Kirsten Holmes is a Professor at Curtin University, Australia, and is an international expert in volunteering in events, sport, and tourism contexts. Leonie Lockstone-Binney is an Associate Professor in and Research Director for the Department of Tourism, Sport and Hotel Management at Griffith University, Australia. Karen A. Smith is Professor of Tourism Management in the Wellington School of Business and Government at Te Heranga Waka – Victoria University of Wellington in New Zealand. Richard Shipway is an Associate Professor in the Department of Sport and Event Management at Bournemouth University, UK.

• 1: Introduction. Part 1: Disciplinary Approaches to Volunteering. 2: Economics and volunteering. 3: Geography, place and international development volunteering. 4: How a political economy lens can help assess and improve conservation volunteer tourism. 5: Psychology of volunteering. 6: Volunteering in international sports events from a public administration perspective. Part 2: Volunteering in Tourism and Sport. 7: Destination service volunteering. 8: Visitor attractions: volunteering in cultural heritage tourism in aotearoa new zealand. 9: Herding 6,000 volunteers. 10: Deconstructing volunteer tourism. 11: The freefall of volunteer leaders in Australian grassroots associations. 12: Volunteering in community sports organisations and associations. Part 3: Volunteering at Events. 13: Enhancing volunteer skills through mega sports events: evidence from the London 2012 Olympic Games. 14: London, Vancouver and PyeongChang Olympics: a comparison of volunteer motivations. 15: Volunteering at community events: from volunteering for an event to volunteering as an event. 16: Volunteering and charity fundraising events. 17: Helping through sport and events within corporate volunteering: benefits for volunteers and companies. 18: Volunteering at business events: insights from China. Part 4: Managing Volunteers. 19: Designing a volunteer program. 20: Volunteer stewardship management models for volunteer programs. 21: Volunteering motivation. 22: Volunteer recruitment and selection: evidence from the visitor attraction sector. 23: Exploring retention and rewards in community sport volunteering. 24: The role of organisational culture in sustaining volunteers at heritage attractions: the case of the Puffing Billy railway. Part 5: Impacts and Legacies of Volunteering. 25: Understanding volunteering impact and legacy, a sustainability approach. 26: "It's just a fun day out really." Perceptions of volunteering and mega event volunteer legacy. 27: Creating a social legacy from event volunteering. 28: Widening the scope of evaluating volunteer tourism: beyond impact measurement. Part 6: Critical Issues in Volunteering. 29: Ethics of volunteering in tourism: ethics of the heart. 30: Diversity and inclusion in sport volunteering. 31: Intercultural learning or just having fun? What volunteer tourism providers can learn from educational volunteering programmes to enhance intercultural competencies. 32: Service learning and volunteering: A case study of service learning in Chinese business events volunteering. 33: Volunteering and obligation: positive and negative. 34: Glocal citizenship: lofty ideals in regional space. Part 7: New Directions in Volunteering Research. 35: Profiling research on volunteering in events, sport and tourism. 36: Trends in volunteering. 37: Informal volunteering. 38: Methods for researching volunteers. 39: The future of volunteering and work.

Kirsten Holmes is a Professor at Curtin University, Australia, and is an international expert in volunteering in events, sport, and tourism contexts. Leonie Lockstone-Binney is an Associate Professor in and Research Director for the Department of Tourism, Sport and Hotel Management at Griffith University, Australia. Karen A. Smith is Professor of Tourism Management in the Wellington School of Business and Government at Te Heranga Waka – Victoria University of Wellington in New Zealand. Richard Shipway is an Associate Professor in the Department of Sport and Event Management at Bournemouth University, UK.

• 1: Introduction. Part 1: Disciplinary Approaches to Volunteering. 2: Economics and volunteering. 3: Geography, place and international development volunteering. 4: How a political economy lens can help assess and improve conservation volunteer tourism. 5: Psychology of volunteering. 6: Volunteering in international sports events from a public administration perspective. Part 2: Volunteering in Tourism and Sport. 7: Destination service volunteering. 8: Visitor attractions: volunteering in cultural heritage tourism in aotearoa new zealand. 9: Herding 6,000 volunteers. 10: Deconstructing volunteer tourism. 11: The freefall of volunteer leaders in Australian grassroots associations. 12: Volunteering in community sports organisations and associations. Part 3: Volunteering at Events. 13: Enhancing volunteer skills through mega sports events: evidence from the London 2012 Olympic Games. 14: London, Vancouver and PyeongChang Olympics: a comparison of volunteer motivations. 15: Volunteering at community events: from volunteering for an event to volunteering as an event. 16: Volunteering and charity fundraising events. 17: Helping through sport and events within corporate volunteering: benefits for volunteers and companies. 18: Volunteering at business events: insights from China. Part 4: Managing Volunteers. 19: Designing a volunteer program. 20: Volunteer stewardship management models for volunteer programs. 21: Volunteering motivation. 22: Volunteer recruitment and selection: evidence from the visitor attraction sector. 23: Exploring retention and rewards in community sport volunteering. 24: The role of organisational culture in sustaining volunteers at heritage attractions: the case of the Puffing Billy railway. Part 5: Impacts and Legacies of Volunteering. 25: Understanding volunteering impact and legacy, a sustainability approach. 26: "It's just a fun day out really." Perceptions of volunteering and mega event volunteer legacy. 27: Creating a social legacy from event volunteering. 28: Widening the scope of evaluating volunteer tourism: beyond impact measurement. Part 6: Critical Issues in Volunteering. 29: Ethics of volunteering in tourism: ethics of the heart. 30: Diversity and inclusion in sport volunteering. 31: Intercultural learning or just having fun? What volunteer tourism providers can learn from educational volunteering programmes to enhance intercultural competencies. 32: Service learning and volunteering: A case study of service learning in Chinese business events volunteering. 33: Volunteering and obligation: positive and negative. 34: Glocal citizenship: lofty ideals in regional space. Part 7: New Directions in Volunteering Research. 35: Profiling research on volunteering in events, sport and tourism. 36: Trends in volunteering. 37: Informal volunteering. 38: Methods for researching volunteers. 39: The future of volunteering and work.

Kirsten Holmes is a Professor at Curtin University, Australia, and is an international expert in volunteering in events, sport, and tourism contexts. Leonie Lockstone-Binney is an Associate Professor in and Research Director for the Department of Tourism, Sport and Hotel Management at Griffith University, Australia. Karen A. Smith is Professor of Tourism Management in the Wellington School of Business and Government at Te Heranga Waka – Victoria University of Wellington in New Zealand. Richard Shipway is an Associate Professor in the Department of Sport and Event Management at Bournemouth University, UK.

• 1: Introduction. Part 1: Disciplinary Approaches to Volunteering. 2: Economics and volunteering. 3: Geography, place and international development volunteering. 4: How a political economy lens can help assess and improve conservation volunteer tourism. 5: Psychology of volunteering. 6: Volunteering in international sports events from a public administration perspective. Part 2: Volunteering in Tourism and Sport. 7: Destination service volunteering. 8: Visitor attractions: volunteering in cultural heritage tourism in aotearoa new zealand. 9: Herding 6,000 volunteers. 10: Deconstructing volunteer tourism. 11: The freefall of volunteer leaders in Australian grassroots associations. 12: Volunteering in community sports organisations and associations. Part 3: Volunteering at Events. 13: Enhancing volunteer skills through mega sports events: evidence from the London 2012 Olympic Games. 14: London, Vancouver and PyeongChang Olympics: a comparison of volunteer motivations. 15: Volunteering at community events: from volunteering for an event to volunteering as an event. 16: Volunteering and charity fundraising events. 17: Helping through sport and events within corporate volunteering: benefits for volunteers and companies. 18: Volunteering at business events: insights from China. Part 4: Managing Volunteers. 19: Designing a volunteer program. 20: Volunteer stewardship management models for volunteer programs. 21: Volunteering motivation. 22: Volunteer recruitment and selection: evidence from the visitor attraction sector. 23: Exploring retention and rewards in community sport volunteering. 24: The role of organisational culture in sustaining volunteers at heritage attractions: the case of the Puffing Billy railway. Part 5: Impacts and Legacies of Volunteering. 25: Understanding volunteering impact and legacy, a sustainability approach. 26: "It's just a fun day out really." Perceptions of volunteering and mega event volunteer legacy. 27: Creating a social legacy from event volunteering. 28: Widening the scope of evaluating volunteer tourism: beyond impact measurement. Part 6: Critical Issues in Volunteering. 29: Ethics of volunteering in tourism: ethics of the heart. 30: Diversity and inclusion in sport volunteering. 31: Intercultural learning or just having fun? What volunteer tourism providers can learn from educational volunteering programmes to enhance intercultural competencies. 32: Service learning and volunteering: A case study of service learning in Chinese business events volunteering. 33: Volunteering and obligation: positive and negative. 34: Glocal citizenship: lofty ideals in regional space. Part 7: New Directions in Volunteering Research. 35: Profiling research on volunteering in events, sport and tourism. 36: Trends in volunteering. 37: Informal volunteering. 38: Methods for researching volunteers. 39: The future of volunteering and work.