R. C. Sharma is the Founder Vice Chancellor of Amity University Gurugram, India, and Ex-Professor Emeritus of Amity Business School, India. His name is featured in the World Scientists and University Rankings (2021) at rank number 14 in the world and at rank number 2 in India and Asia. He possesses over five decades of experience in teaching, research and the corporate sector. He has published works extensively and has been editor-in-chief of Amity Management Analyst for a decade. Besides being honoured with many awards for his research contributions, he was also a gold medallist for securing a First Class First in PGDPM (Kurukshetra University).Nipun Sharma is CEO of Jeeves Consumer Services and F1 Info Solutions (both Flipkart companies). He brings over 30 years of experience in senior roles at companies such as Flipkart, Airtel, Vodafone, Tata Tele, and Usha. His academic credentials include a BTech (Hons) in Electronics and Communication Engineering, a PGDMM (gold medallist), an MBA, and a PhD in Management. He also has executive education from IIM Ahmedabad, ISB Hyderabad and the University of Michigan. He is a certified Tata Business Excellence Management assessor and a certified SHL internal assessor. He has published many research papers and articles on HR and management-related topics and has been a guest speaker at several institutes and organisations.

• List of Figures List of Tables Preface Acknowledgements List of Abbreviations PART I: Introduction 1 Human Resource Management: In Retrospect and Prospect 2 Importance, Nature, Scope, Objectives, Principles and Functions of HRM and HR Policy PART II: Acquiring Human Resources 3 Human Resource Planning 4 Job Analysis and Design 5 Recruitment, Selection, Placement and Induction/Socialisation PART III: Training and Developing Human Resources 6 Training 7 Executive Development and Training, and Managing Careers, Promotions and Transfers PART IV: Compensation and Reward Management 8 Performance Appraisal and Potential Appraisal 9 Wage and Salary Administration and Employee Compensation 10 Divergent Systems and Institutions for Wage Determination in Practices in Indian Organisations (with Special Reference to Job Evaluation) 11 Fringe Benefits and Services, and Internal Audit of Compensation and Benefits (I) 12 Fringe Benefits and Services, and Internal Audit of Compensation and Benefits (II) PART V: Integrating, Maintaining and Retaining Human Resources 13 Employee Motivation 14 Job Satisfaction, Employee Morale and Communication 15 Supervision and Leadership 16 Managing Employee Discipline and Handling Grievances PART VI: Employee Relations and Personnel Records, Audit and Research 17 Human Relations and Industrial Relations 18 Collective Bargaining and Workers’ Participation in Management 19 Trade Unions 20 International Human Resource Management Bibliography Glossary Index

R. C. Sharma is the Founder Vice Chancellor of Amity University Gurugram, India, and Ex-Professor Emeritus of Amity Business School, India. His name is featured in the World Scientists and University Rankings (2021) at rank number 14 in the world and at rank number 2 in India and Asia. He possesses over five decades of experience in teaching, research and the corporate sector. He has published works extensively and has been editor-in-chief of Amity Management Analyst for a decade. Besides being honoured with many awards for his research contributions, he was also a gold medallist for securing a First Class First in PGDPM (Kurukshetra University).Nipun Sharma is CEO of Jeeves Consumer Services and F1 Info Solutions (both Flipkart companies). He brings over 30 years of experience in senior roles at companies such as Flipkart, Airtel, Vodafone, Tata Tele, and Usha. His academic credentials include a BTech (Hons) in Electronics and Communication Engineering, a PGDMM (gold medallist), an MBA, and a PhD in Management. He also has executive education from IIM Ahmedabad, ISB Hyderabad and the University of Michigan. He is a certified Tata Business Excellence Management assessor and a certified SHL internal assessor. He has published many research papers and articles on HR and management-related topics and has been a guest speaker at several institutes and organisations.

• List of Figures List of Tables Preface Acknowledgements List of Abbreviations PART I: Introduction 1 Human Resource Management: In Retrospect and Prospect 2 Importance, Nature, Scope, Objectives, Principles and Functions of HRM and HR Policy PART II: Acquiring Human Resources 3 Human Resource Planning 4 Job Analysis and Design 5 Recruitment, Selection, Placement and Induction/Socialisation PART III: Training and Developing Human Resources 6 Training 7 Executive Development and Training, and Managing Careers, Promotions and Transfers PART IV: Compensation and Reward Management 8 Performance Appraisal and Potential Appraisal 9 Wage and Salary Administration and Employee Compensation 10 Divergent Systems and Institutions for Wage Determination in Practices in Indian Organisations (with Special Reference to Job Evaluation) 11 Fringe Benefits and Services, and Internal Audit of Compensation and Benefits (I) 12 Fringe Benefits and Services, and Internal Audit of Compensation and Benefits (II) PART V: Integrating, Maintaining and Retaining Human Resources 13 Employee Motivation 14 Job Satisfaction, Employee Morale and Communication 15 Supervision and Leadership 16 Managing Employee Discipline and Handling Grievances PART VI: Employee Relations and Personnel Records, Audit and Research 17 Human Relations and Industrial Relations 18 Collective Bargaining and Workers’ Participation in Management 19 Trade Unions 20 International Human Resource Management Bibliography Glossary Index

R. C. Sharma is the Founder Vice Chancellor of Amity University Gurugram, India, and Ex-Professor Emeritus of Amity Business School, India. His name is featured in the World Scientists and University Rankings (2021) at rank number 14 in the world and at rank number 2 in India and Asia. He possesses over five decades of experience in teaching, research and the corporate sector. He has published works extensively and has been editor-in-chief of Amity Management Analyst for a decade. Besides being honoured with many awards for his research contributions, he was also a gold medallist for securing a First Class First in PGDPM (Kurukshetra University).Nipun Sharma is CEO of Jeeves Consumer Services and F1 Info Solutions (both Flipkart companies). He brings over 30 years of experience in senior roles at companies such as Flipkart, Airtel, Vodafone, Tata Tele, and Usha. His academic credentials include a BTech (Hons) in Electronics and Communication Engineering, a PGDMM (gold medallist), an MBA, and a PhD in Management. He also has executive education from IIM Ahmedabad, ISB Hyderabad and the University of Michigan. He is a certified Tata Business Excellence Management assessor and a certified SHL internal assessor. He has published many research papers and articles on HR and management-related topics and has been a guest speaker at several institutes and organisations.

• List of Figures List of Tables Preface Acknowledgements List of Abbreviations PART I: Introduction 1 Human Resource Management: In Retrospect and Prospect 2 Importance, Nature, Scope, Objectives, Principles and Functions of HRM and HR Policy PART II: Acquiring Human Resources 3 Human Resource Planning 4 Job Analysis and Design 5 Recruitment, Selection, Placement and Induction/Socialisation PART III: Training and Developing Human Resources 6 Training 7 Executive Development and Training, and Managing Careers, Promotions and Transfers PART IV: Compensation and Reward Management 8 Performance Appraisal and Potential Appraisal 9 Wage and Salary Administration and Employee Compensation 10 Divergent Systems and Institutions for Wage Determination in Practices in Indian Organisations (with Special Reference to Job Evaluation) 11 Fringe Benefits and Services, and Internal Audit of Compensation and Benefits (I) 12 Fringe Benefits and Services, and Internal Audit of Compensation and Benefits (II) PART V: Integrating, Maintaining and Retaining Human Resources 13 Employee Motivation 14 Job Satisfaction, Employee Morale and Communication 15 Supervision and Leadership 16 Managing Employee Discipline and Handling Grievances PART VI: Employee Relations and Personnel Records, Audit and Research 17 Human Relations and Industrial Relations 18 Collective Bargaining and Workers’ Participation in Management 19 Trade Unions 20 International Human Resource Management Bibliography Glossary Index