Jeremy Myerson is the Helen Hamlyn Professor of Design at the Royal College of Art, where he also leads the Helen Hamlyn Centre. A journalist, academic and design activist, he was the Founding Editor of Design Week and he also established the InnovationRCA, the Royal College of Art's innovation network for business. He is the author of a number of books on workplace design, including New Workspace New Culture for Gower, and lectures and consults internationally. Jo-Anne Bichard is a Research Fellow in the RCA Helen Hamlyn Centre. She trained as a social anthropologist at Goldsmiths College and her MSc at Imperial College involved an ethnographic study of neuroscience laboratories. Her research focus is on barriers to and opportunities for inclusive design of products and environments, including the workplace. Alma Erlich is a chartered psychologist with 20 years experience of consulting to organisations, providing management development, evaluation, training and coaching to senior management. Alma is a consultant to the Royal College of Art Helen Hamlyn Centre, advising on research for design innovation and workplace environments. She is also a Member of the British Psychological Society, the Association of Business Psychologists and the Social Research Association.

• Part I Reviewing the context; Chapter 1 The change we face; Chapter 2 The greying workforce; Chapter 3 Knowledge workers; Chapter 4 Burned-out, bottlenecked and bored; Chapter 5 An unholy alliance; Chapter 6 Collaborative working; Chapter 7 Flexible working; Chapter 8 The nature of the challenge; Part II Rethinking the culture; Chapter 9 Towards a welcoming workplace; Chapter 10 Open plan has its limits; Chapter 11 Fit for purpose?; Chapter 12 Trapped inside the box; Chapter 13 Ambivalence to ageing; Chapter 14 Responding to the challenge; Part III Redesigning the environment; Chapter 15 Plotting your moves; Chapter 16 Spaces to concentrate; Chapter 17 Spaces to collaborate; Chapter 18 Spaces to contemplate; Chapter 19 Making it happen; Chapter 20 New demographics, new workspace;

Jeremy Myerson is the Helen Hamlyn Professor of Design at the Royal College of Art, where he also leads the Helen Hamlyn Centre. A journalist, academic and design activist, he was the Founding Editor of Design Week and he also established the InnovationRCA, the Royal College of Art's innovation network for business. He is the author of a number of books on workplace design, including New Workspace New Culture for Gower, and lectures and consults internationally. Jo-Anne Bichard is a Research Fellow in the RCA Helen Hamlyn Centre. She trained as a social anthropologist at Goldsmiths College and her MSc at Imperial College involved an ethnographic study of neuroscience laboratories. Her research focus is on barriers to and opportunities for inclusive design of products and environments, including the workplace. Alma Erlich is a chartered psychologist with 20 years experience of consulting to organisations, providing management development, evaluation, training and coaching to senior management. Alma is a consultant to the Royal College of Art Helen Hamlyn Centre, advising on research for design innovation and workplace environments. She is also a Member of the British Psychological Society, the Association of Business Psychologists and the Social Research Association.

• Part I Reviewing the context; Chapter 1 The change we face; Chapter 2 The greying workforce; Chapter 3 Knowledge workers; Chapter 4 Burned-out, bottlenecked and bored; Chapter 5 An unholy alliance; Chapter 6 Collaborative working; Chapter 7 Flexible working; Chapter 8 The nature of the challenge; Part II Rethinking the culture; Chapter 9 Towards a welcoming workplace; Chapter 10 Open plan has its limits; Chapter 11 Fit for purpose?; Chapter 12 Trapped inside the box; Chapter 13 Ambivalence to ageing; Chapter 14 Responding to the challenge; Part III Redesigning the environment; Chapter 15 Plotting your moves; Chapter 16 Spaces to concentrate; Chapter 17 Spaces to collaborate; Chapter 18 Spaces to contemplate; Chapter 19 Making it happen; Chapter 20 New demographics, new workspace;