Managing Tourism in a Changing World

Rodolfo Baggio has a degree in Physics and a PhD in tourism management. He has worked for leading information technology firms for over twenty years and presently is a Professor at Bocconi University, Milan, where he coordinates the Information and Communication Technologies area at the Master in Economics and Tourism.Wojciech Czakon is Professor at the Faculty of Management of the University of Economics in Katowice, where he obtained his PhD in 2002. His research focuses on interorganizational relationships including social capital, networks and coopetition strategies. He is board member of the European Academy of Management, co-chair of the EURAM Doctoral Colloquium and member of the Management and Organization Sciences at the Polish Academy of Sciences.Marcello M. Mariani holds a PhD in Business Administration and is currently Professor of Management and Marketing at the University of Bologna where he is also the Director of the Master in Business Tourism and Destination Management, ALMA Graduate School. He is a Visiting Professor at the Stern School of Business and Tisch Center for Hospitality, Tourism, and Sports Management, New York University.

• 1. Managing tourism in a changing world: Issues and cases 2. Accommodation industry or accommodation industries? Evidence from the analysis of production processes 3. Tourism flows from the Russian Federation to the European Union 4. Importance–performance analysis as a diagnostic tool for urban destination managers 5. The importance of diverse stakeholders in place branding: The case of "I feel Slovenia" 6. Unpacking the temporal dimension of coopetition in tourism destinations: evidence from Finnish and Italian theme parks 7. Ranking assessment systems for responsible tourism products and corporate social responsibility practices 8. Knowledge transfer among clustered firms: a study of Brazil 9. Business format franchise in regional tourism development