A woman is operated on while she's awake...A plane runs out of gas while circling an airport for 30 minutes... A passenger liner is mistaken for an enemy fighter and shot down... A company invests in a new system that will cost them money... What do these failure have in common? How can we prevent them from happening again?
National Research Council, Division of Behavioral and Social Sciences and Education, and Sensory Sciences Board on Behavioral, Cognitive, Committee on the Science of Team Science, Margaret L. Hilton, Nancy J. Cooke
Committee on the Science of Team Science, and Sensory Sciences Board on Behavioral, Cognitive, Division of Behavioral and Social Sciences and Education, National Research Council, Nancy J. Cooke, Margaret L. Hilton